Safety & Security Supervisor

The Star Entertainment Group

Location: Brisbane

Job Type: Full time


An opportunity has arisen in the Safety & Security Department for a Safety and Security Supervisor .
As a Safety & Security Supervisor you will be required to assist in managing shift operations, providing leadership, motivation, advice, and direction for all employees to meet the Safety & Security departmental objectives.

Additional responsibilities will include but are not limited to:

  • Support Security management and provide leadership and direction with regard to the operational aspects of the department ensuring customer service and operational requirement are met
  • Supervise staff and complete all team development requirements including training, development, and performance management of staff
  • Pro-actively promote positive customer relations and ensure that the customer service delivery is timely, effective, and efficient and that it meets both the customers' needs and corporate/systems standards
  • Monitor and investigate all incidents on activities that have occurred within The Star complex
  • Assist in implementing strategies to reduce incidents of theft, assault, vandalism, disorderly conduct, and all other illegal and undesirable activities within The Star's complex

What can we offer you?

  • Free meals provided on every shift
  • Fresh laundered uniform ready for you daily
  • Ongoing career development, training, and courses via The Star Academy
  • Discounts across a number of restaurants, hotels and events
  • Generous Lifestyle discounts including gym memberships and laundry services
  • Diversity & Inclusion Groups including LGBTQI, Gender, Heritage and Indigenous
  • An organisation that genuinely values its employee's growth and development

What are we looking for?

  • Supervisory experience with the ability to lead a large team
  • Demonstration and delivery of the Star Qualities and leadership competencies
  • Current Senior First Aid and Advanced Resuscitation certificates
  • Thorough knowledge of the compliance requirements relating to the Casino Control Act 1982, associated Legislation and the System of Accounting and Internal Control
  • Understanding of laws as they relate to the organisation, in particular QLD Liquor Act, Security Providers Act, QLD Workplace Health & Safety Act and QLD Crimes Act
  • Solid performance history and demonstrated interest in advancing your career
  • Availability to work across a 24/7 roster and flexibility to accommodate changes to your roster to support management functions as required

About us:
Treasury Brisbane showcases old-world opulence of a five-star hotel; the non-stop excitement of Brisbane’s only 24-hour casino; the thrill of live entertainment; the glamour of exclusive fashion events; the tantalising taste of unique restaurants.

Expected to open in 2023, the $3.6 billion Queen’s Wharf development is set to transform Brisbane. This world-class integrated resort will be a game-changer – creating a vibrant new tourism playground within the CBD and putting Brisbane on the map as a tourism, leisure and entertainment destination.

Our Culture:
At The Star, we’re passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from people of all cultures, ages, religions, genders, LGBTIQ+ people, Aboriginal and Torres Strait Islander Peoples and people with disabilities.

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

You’ve got this!