End User Computing System Engineer
The Star Entertainment is hiring for a Systems Engineer expert in End User Technology to govern the daily end user infrastructure for the business.
This role focuses on both production and non-production environments to actively drive incident resolution and system restoration, practice asset management and maintenance of component inventory. By administering the end-to-end process, you will deliver quality reporting, fixes and optimal end-user experience for The Star.
A Permanent, full-time role based in Sydney with attractive flexible working options.
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Key Responsibilities:
- Conduct root cause analysis and problem rectification, including system changes to prevent incident recurrence.
- Closely work within Cloud through Microsoft Endpoint Configuration Manager (MECM) to provide administration support, application packaging solutions and SOE development.
- Provide system maintenance and regular useability reporting for Microsoft Intune (iOS and Android) and Windows 10/11. This includes managing Windows Patching, Autopilot, mobile device management and Windows and macOS Enrolment.
- Support architectural improvements and standardisation for the entire end user infrastructure environments (i.e., SOE and deployment).
- Availability to be on-call for priority incident escalation and partner with related IT support teams for issue resolution.
Our Benefits
- Flexible and agile working culture and remote work options!
- Permanent and Full Time position
- 30% Discounts across award winning restaurants and accommodation at all 3 properties
- Lifestyle discounts including gym memberships and laundry services
- FREE meal each day at our Employee Dining Room, including sandwich bar, hot meals and more!
- Discounted parking available for team members
- Career development, training, and courses via The Star Academy
- The Star is an Employer of Choice for Gender Diversity awarded by WGEA
- Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
We are looking for:
- Highly skilled in Microsoft Configuration Manager (MECM) and experience with End User Cloud solutions
- Azure AD and Microsoft Intune (i.e., Autopilot in Windows 10/11, iOS and Android management)
- Windows 10/11 Management and Support and related Windows Server platforms
- Exposure to Active Directory management – Group Policy, WDS, IIS and/or WSUS
About us
The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.
Our culture
At The Star, we’re passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from people of all cultures, ages, religions, genders, LGBTIQ+ people, Aboriginal and Torres Strait Islander Peoples and people with disabilities.
The Star is recognised as an Employee of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.
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