In Australia there are two separate businesses: Toyota Motor Corporation Australia (TMCA) and Toyota Finance Australia (TFA). While we work closely together, TMCA focuses on vehicles and here at Toyota Finance Australia our priority is to provide finance, insurance and fleet management.
At TFA we’re committed to empowering our customers to get into their new car and onto the road.
We’re also passionate about, and committed to, our people. Our philosophy of Here To Move You represents our commitment to not only move our customers, but help our employees grow.
Your success at TFA is important to us, and we pride ourselves on a work culture that supports and rewards people.
From partnering with you to support your career growth, to providing you with opportunities to learn, improve, feel engaged and appreciated, we celebrate our people and the difference they bring.
We strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential.
We’re working towards a future where we look out for each and our planet. Where we enrich lives with the safest and most responsible ways of moving. This is the kind of tomorrow we’re imagining here at TFA.
Join us and help drive the future.
What you'll contribute to
As a Dealer Account Manager, you will represent Toyota Finance Australia (TFA) as the primary conduit between TFA and our supporting Dealers. You will build and maintain professional relationships that enable our Dealers to maximise all sales opportunities in Finance and Insurance in a fair, open, and honest manner to grow the TFA portfolio and revenue to Dealers.
How you'll make an impact
- Responsible for the Account Management of defined dealers within your designated territory and achievement of associated KPI’s
- Develop and build relationships with dealerships, providing a partner-to-partner value, adding service to our dealer network
- Contribute to the Finance, Insurance & Retention growth, and achievement of budgets within the region
- Create and adhere to appropriate and efficient call plans and call patterns to ensure all allocated dealerships receive appropriate frequency of calls and visits
- Address any issues which may be impacting on our performance, progressing issues, and engaging with appropriate areas for assistance
- Manage Business Manager conformity to the TFA accreditation framework
- Review current Sales, Finance, Insurance & Retention processes, and staff competency within dealerships & provide guidance to dealers on improvements through coaching & training.
- One Toyota relationship ensuring alignment in overall Franchise of the Future and maintain working relationships with TMCA/ Lexus/Hino regional field staff.
- Assist the Dealer Credit Manager where appropriate in the completion of the annual Dealer & SME Credit reviews and wholesale funding applications.
- Minimise the risk of dealer losses by assisting the Dealer Credit Manager with stock control support and with the provision of feedback re dealership performance
- Auto-finance experience
- Demonstrated history of achievement within a Sales environment
- Territory/Account Management
- Lending/Credit Skills are desirable
- Proactive attitude and adaptable to change
We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Finance Australia lives their best possible life. After all, our people are our greatest assets.
Toyota Australia is well-recognised for offering:
- Flexible hours and workspaces
- Career Development
- 26 weeks paid primary carers leave & 8 weeks paid parental leave for secondary carers
- Wellness facilities & Employee Assistance Program (private coaching available to you and your family)
- Paid volunteer days to support your community / Employee Community Grants Fund
- Employee Car Benefit Scheme
You're welcome to find out more by visiting our careers page: https://tfacareers.com.au/
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are happy to adjust the recruitment process for your accessibility requirements. Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.
Come with us and help create the future