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What you'll contribute

We're now looking for a Product Specialist to join our Market & Partner Development - Commercial Product team and help shape the future of our product ecosystem.

About the role

As a Product Specialist, you'll support the end‑to‑end development, improvement, and in‑life management of products across TFA's mobility ecosystem. Working closely with the Product Manager and cross‑functional teams, you will contribute to product strategy, conduct market analysis, and help deliver solutions that meet customer needs and align with TFA's strategic objectives.

This is an exciting opportunity for someone who is analytical, collaborative, and passionate about product development within a fast‑moving financial services environment.

How you'll make an impact

Product & Service ecosystem -
  • Support product vision, strategy, and roadmap development through the utilisation of TFA prioritisation frameworks and other product tools
  • Conduct thorough market research, monitoring, and analysis to generate actionable, data-driven insights.
  • Support the successful ideation, development, and delivery of new and improved products and services using market and competitor research and insights
  • Support the development and management of customer journey mapping
  • Responsible for the assessment, prioritisation, and resolution of business requests to facilitate in-life product and process improvements
  • Support the implementation and integration of product changes into existing or new business processes.
  • Accountable for the ongoing review and management of highly complex system-related issues with the support of IT and other business areas.
  • Act as a subject matter expert on TFA policy, process, and procedure matters across product functions, and serve as a key escalation point for resolution of business and system-related issues.
  • Responsible for documenting processes, policies, and procedures, relating to TFA products and services ensuring all are maintained and reviewed regularly in accordance with TFA guidelines.
  • Monitor supplier performance, quality assurance, and delivery timelines

Stakeholder Management -

  • Coordinate with internal stakeholders to gather requirements and feedback.
  • Support communication and training activities related to product launches and updates.
  • Maintain relationships with external partners and suppliers to ensure product alignment and delivery.
  • Assist in managing change initiatives and ensuring stakeholder engagement.
  • Represent the product team in working groups and project meetings as required.
Your attributes

  • 2-5 years' experience in financial services, automotive, or fleet industries
  • Strong analytical and problem‑solving capability
  • Excellent communication and stakeholder engagement skills
  • Ability to influence, build relationships, and collaborate across teams
  • Solid understanding of Toyota Way business practices
Life at Toyota & What we offer you

We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Finance Australia lives their best possible life. After all, our people are our greatest assets.

Toyota Australia is well-recognised for offering:

  • Flexible hours and workspaces
  • Career Development
  • 26 weeks paid primary carers leave & 8 weeks paid parental leave for secondary carers
  • Wellness facilities & Employee Assistance Program (private coaching available to you and your family)
  • Paid volunteer days to support your community / Employee Community Grants Fund
  • Employee Car Benefit Scheme
Building a great place to work

You're welcome to find out more by visiting our careers page: https://tfacareers.com.au/

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are happy to adjust the recruitment process for your accessibility requirements. Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

Toyota is an endorsed employer for all women. Please review the Work180 website for further information.

Come with us and help create the future.
View all jobs from Toyota Finance Australia

Product Specialist

Sydney, NSW, Australia
Full time
Posted 2 weeks ago
Logo of Toyota Finance Australia
Toyota Finance Australia
Banking, investment & finance
1,001-5,000 employees
6 jobs
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