Toyota Finance Australia
What you'll contribute to
Toyota Fleet Management (TFM) is one of Australia's leading providers of fleet management products and services. Furthermore, we are the only fleet management organisation in Australia with the security of the world's largest car manufacturer.
As a Sales Support Representative (SSR) you will provide timely and accurate customer service and sales support to TFM customers to deliver upon their day-to-day requirements or queries.
This is a 12-Month, fixed-term opportunity based in Grosvenor Place, NSW
How you'll make an impact
- Prepare and deliver accurate and competitive lease and finance quotes, contracts, and variations in line with customer and sales team requests.
- Manage sales support operations end-to-end, including customer tender pricing, marketing material, client proposals, and customer reviews.
- Generate and maintain customer-specific reports, invoicing, and administrative documentation.
- Track vehicles nearing lease termination, liaise with customers regarding next steps, and ensure actions are recorded in internal systems.
- Coordinate with dealers and third-party suppliers to meet complex client requirements, including multi-supplier vehicle builds.
- Ensure all legal and financial documentation complies with internal policies and is executed to a high standard.
- Proactively build strong client relationships by responding to enquiries, following up on outstanding matters, and supporting ongoing service delivery.
Your attributes
You're confident working behind the scenes to make things run smoothly - but you're not afraid to pick up the phone, own your space, and keep things moving. You bring:
- Experience in sales administration, quoting, or service coordination in a fast-paced, client-facing environment.
- Exceptional organisation and time management skills, with the ability to re-prioritise under pressure.
- Confidence to engage with clients, dealers, and suppliers professionally and with initiative.
- A customer-focused mindset - you understand the impact of vehicle downtime and the value of proactive service.
- A proactive, reliable attitude and a genuine desire to deliver excellent work, every time.
Life at Toyota & What we offer you
We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Finance Australia lives their best possible life. After all, our people are our greatest assets.
Toyota Australia is well-recognised for offering:
- Flexible hours and workspaces
- Career Development
- 26 weeks paid primary carers leave & 8 weeks paid parental leave for secondary carers
- Wellness facilities & Employee Assistance Program (private coaching available to you and your family)
- Paid volunteer days to support your community / Employee Community Grants Fund
- Employee Car Benefit Scheme
Building a great place to work
You're welcome to find out more by visiting our careers page: https://tfacareers.com.au/
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are happy to adjust the recruitment process for your accessibility requirements. Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.
Toyota is an endorsed employer for all women. Please review the Work180 website for further information.
Come with us and help create the future.
