Oh What A Feeling!

At Toyota we celebrate individual differences, and we strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential. Afterall, our people are our greatest assets. We do this through employee community engagement, mentorship, development and recognition programs and our annual Women's Conference. Together, we are Toyota.



Toyota Motor Corporation Australia is well-recognised for offering:

• Fully maintained motor vehicle including insurance and fuel
  
• 14% superannuation with subsidised income protection, life and total disability insurance
  
• Annual contribution to your private health insurance worth over $2,000
  
• Significant family vehicle lease and purchase discounts
  
• Flexible hours and workspaces, with a hybrid of working from home and in the office
  
• Wellness facilities - free onsite gym, end of trip facilities
  
• Free car parking and discounted onsite cafe
  
• 10 days paid domestic and family violence leave
  
• Genuine career development: promotions, rotations, study assistance, paid study leave and paid professional membership
  
• Paid volunteer days to support your community and matched giving program
  
• 26 weeks paid primary carers leave, 8 weeks paid parental leave for secondary carers and Superannuation paid on unpaid Parental Leave
  
• Access to Toyota's RewardsHub - explore, manage and customise your benefits to suit your lifestyle

What you'll contribute to


As the Junior IT Service Manager, you'll be the strategic force behind the reliability, scalability, and excellence of our Microsoft Azure and Salesforce ecosystems. This isn't just about keeping the lights on-it's about leading transformation, ensuring operational brilliance, and enabling future-ready digital capabilities.

Our leadership will define the core digital foundations of our organisation. With a sharp focus on performance, security, and continuous improvement, you'll work closely with architecture, delivery, security, and vendor partners to ensure platform excellence and alignment with business needs.

This two-year max-term role is based at Port Melbourne, placing you at the heart of our digital evolution.

How you'll make an impact

• Own the operational success of Azure-hosted environments and our Salesforce platform.
  
• Ensure that platform reliability, capacity, and performance exceed business expectations.
  
• Lead the BAU Salesforce and BAU Platform Engineering teams, aligning them with SLAs, KPIs, and security standards.
  
• Act as the go-to escalation point for platform-related incidents and challenges.
  
• Oversee mission-critical incident, problem, and change management processes.
  
• Define and track key operational KPIs, platform health metrics, and ongoing improvement initiatives.
  
• Report regularly to senior stakeholders, providing clear insights into platform performance and risk posture.

Your attributes - If this sounds like you, we'd love to hear from you!

• Proven experience in IT operations, cloud platforms, or digital infrastructure leadership.
  
• Hands-on or strategic expertise managing Microsoft Azure environments or supporting Salesforce at a platform level.
  
• Strong ITIL-based service management experience (incident, problem, change management).
  
• Track record of successfully leading or managing vendor-supplied/third-party engineering teams.
  
• Deep understanding of cloud security, compliance frameworks, and access governance.
  
• Familiarity with industry-leading monitoring, alerting, and observability tools (New Relic, Sumologic, Azure Monitor, Splunk, Datadog).
  
• Exceptional leadership and stakeholder management skills
  
• A strategic thinker with the ability to execute with precision.

Make your impossible, possible & apply today!


You're welcome to find out more by visiting our careers page: www.toyota.com.au/careers.


Applications close on 23rd July 2025


We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. When you apply, please tell us the pronouns you use.



We are happy to adjust the recruitment process for your accessibility requirements, so please let us know during the recruitment process if there are any reasonable adjustments you may need during the interview process and your preferred type of communication, and we will be in touch to discuss your requirements.



Toyota is an endorsed employer for all women; check out our benefits directly at WORK180.



We don't require a cover letter or selection criteria to be addressed.



Come with us and help create the future.