CityLink is one of the busiest road networks in Melbourne. And that means a lot of traffic. Managing the safety of our road users and ensuring they get where the need to go on time is no small feat, and our Traffic Control Room Officers are responsible for just that. Working together in a super busy control room, they tirelessly monitor the flow of the traffic with an eagle eye and respond with lightning speed in the event of incidents, both big and small. Whether it's redirecting traffic flow, coordinating response teams, or relaying critical info to keep our roads safe, they do this all with a clear and cool head.

Operations is on the frontline of life Transurban. What our people do here -controlling traffic, constructing roads, carrying out repairs - keeps our assets operational and our customers' journeys smooth. Home to many diverse skillsets, Operations teams make their mark on the world around us. They deliver bigger and seize every opportunity to improve; putting customers and communities first, up and down Australia.

The impact you'll have:

• You'll work with different control systems to monitor and manage traffic on both open roads and in tunnels
• Automated Height Detectors, Road Management systems, CCTV , Automatic Incident Detection Systems and over 300 cameras - these are just some of the things you will get to know like the back of your hand
• Working collaboratively with field staff, Emergency Service and your team, you will act swiftly to respond to incidents to contain the event and keep everyone safe
• Incident Management and Traffic Management plans will become second nature to you, you will create these with ease to ensure our roads run more efficiently and safely when things don't go to plan
• Your curious mind will drive you to think bigger, and find new ways to improve our processes, traffic management, and make recommendations
• You'll collate real time info on road conditions for our stakeholders, the media and our customers, so there are no surprises when they use our roads
• You understand the importance of rigorous knowledge of the CityLink traffic management policies, practices and procedures, including operational systems

The talents you'll bring:

• You're no stranger to either a monitoring centre or operational environment
• You'll be passionate about Melbourne's road network, traffic and incident management in general
• You have a license to drive - you love everything about our roads after all
• Computer smart and analytical, you're fascinated with new technology and systems - you like to jump in the deep end
• You'll be driven, resilient and efficient, showing confidence and professionalism no matter how challenging the situation is
• You'll be organised, efficient and decisive in in prioritising the tasks that count, all while juggling multiple tasks
• You're experienced in writing reports and you know which important details to include so the operation runs smoothly
• Shift work's your thing, you've done it before and you like it - our roads are open 24/7

The rewards you'll earn

• We'll make sure you have the tools you need to work smart and live better - including flexible working
• We'll develop you with study assistance, training and career planning
• We'll offer flexible leave, public transport ticket purchasing programs, insurance and salary continuance
• We'll help you be healthy with flu vaccinations, fitness classes, fresh fruit and mental health support
• We'll invite you to plenty of social activities, including ones that give back to our communities

About Transurban

We believe in equality. We treat everyone with fairness, consideration and respect, regardless of gender, cultural background, religious beliefs, sexuality or personal circumstances - whether they work for us or not. We want to ensure everyone feels comfortable to express themselves and their opinions.

We strongly encourage applications from candidates of diverse backgrounds, including Aboriginal and Torres Strait Islander people.

If you meet a number of the requirements, but not all, we encourage you to submit your application.

"To be eligible for this role you will need to be fully vaccinated against COVID-19 or subject to a vaccination exemption (recorded in the Australian Immunisation Register).

However, please speak to us if you have any questions about this based on your individual circumstances."