Ventia’s facilities management solutions enables our clients across a broad range of sectors to focus on their core business. We provide facility management services including; building and open space maintenance, operations, asset management, project management and delivery services. Our client, Anglo American are a leading global mining company with a portfolio of world-class coal mining operations and undeveloped resources.
Anglo American produces and exports the highest quality hard coking coal around the world to be used for steel production for critical building and infrastructure. Ventia provide Hard and Soft FM services including village maintenance and accommodation to a number of Anglo American sites across the Bowen Basin.
Ventia are currently seeking an Accommodation Administrator in Middlemount to provide accommodation and reception services to the customers staying in the camp. The Accommodation Administrator will work across a 5/2 day DiDo roster.
Responsibilities
- High volume accommodation check-ins
- Receptionist duties where customers are addressed in a polite, courteous and professional manner to ensure customer satisfaction
- Data entry work that is compliant with contractual processes, procedures and standards
- Demonstrate consistency in work, be reliable, dependable, and punctual and follow instructions accurately
- Demonstrate an ability to work well within a team environment and take on the responsibility of ensuring all work tasks are completed
- Ensure a safe and hazard free workplace environment by reporting any health and safety hazards
Experiences & Qualifications
- Excellent interpersonal skills with the ability to work effectively as part of team
- Strong written and verbal communication skills
- High attention to details
- Experience within a similar role
- Great customer service skills
- Fully Vaccinated against Covid-19 (Vaccination Certificate or Medical Exemption)
What’s in it for you
A coherent team culture with a real sense of community, engagement and a home away from home feel. We are committed to attracting and retaining the best and offer genuine career progression by investing in our people at every stage of their career. We provide opportunities to upskill and train in village management, hard and soft FM and hospitality as well as opportunities for multi-skilling across different areas of our project. We are passionate about supporting others to realise their full potential. We offer fulltime employment, above award rates of pay, options for overtime and a variety of lifestyle rosters. All of your meals and accommodation whilst on shift are provided, giving you more time and money to do what you love!
