Customer Service Officer

Ventia Pty Ltd

Ventia is now seeking a Customer Service Officer to work across our long-standing contracts within the Mornington Peninsula Shire.

This is a permanent, full-time position from Monday – Friday.
The role will be based in our Mornington office and is offering $65,000 TFR per annum.

Responsibilities include:

• Liaising with the Shire, contractors, and stakeholders
• Responding to customer queries in a timely manner
• Monitoring and actioning emails and phone call requests
• Provide exceptional customer service to our stakeholders
• General administration duties such as reporting, processing documentation and assigning work

Skills and experience required:

• Customer service experience
• Any previous experience in an administration role will be advantageous
• General knowledge/ experience in Excel and Word will be advantageous
• You must hold OR be able to obtain a Working with Childrens Check
• All other training will be provided

Benefits include:

• Stability of a large and established company
• Opportunity for further training and career progression
• A welcoming and friendly office environment
• Gain knowledge and experience of our Mornington Peninsula Shire Contracts

Please hit 'apply now' or email milan.johnstone@skoutsolutions.com

Diversity:
We acknowledge the importance of our people’s diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success. Aboriginal and Torres Strait Islander people are encouraged to apply for this vacancy.

Position reference Number: 153987