Ventia NZ provides an integrated full FM, outcomes-based service solution to Auckland City Council including open space and hard and soft services under a self-delivered and sub-contracted partnership model.
Reporting to the Facilities Manager, the Team Manager (General Services) supports integrated service delivery and Ventia’s whole-of-asset focus. The role is responsible for the management of General Services teams providing combined sanitation and waste, hard services and open space services falling within the General Services.

**There is a requirement to be on call**

Key Accountabilities

Recruitment, onboarding and training of team members

Rostering, delegation of duties

Checking and authorisation of time records and leave applications

Analysis of electronic vehicle monitoring and phone records

Coaching and mentoring of team members to achieve the best possible outcomes for our business and clients

Performance management and disciplinary processes.

Toolbox talks, training sessions in an engaging way, and be prepared to accept feedback on new ways of working from operational teams

Staff engagement and productivity as measured by engagement surveys, ER transactional activity and turnover

Compliance with Ventia Code of Conduct

Processing Customer complaints

Maintenance of SLA advised percentages

Compliance with purchasing, work allocation and administrative systems by:

Growth of self-delivery capacity within the hard surface team for works over $1K

Growth of minor capex spend from Auckland Council into this business unit

Minimum Requirement of the position

Relevant experience in sanitation & Waste or Hard Surfaces Delivery

CPR – First Aid Training

NZ Full Drivers licence

Knowledge of workplace health and safety practices

Knowledge of power tool use, storage and handling

Knowledge of current industry standards relevant to relevant Trades Services operations

Ability to use industrial equipment

Credible supervisory or management experience of diverse workforce

5 + years supervisory / management experience in a position involving large volumes of assets and programmed servicing schedules

Diversity

Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Māori and Pasifika people, LGBTTQIA+, Women, Veterans and spouses and people with disabilities.

How to apply

If you are looking to expand your career, please apply below by clicking on the apply now button.
You are encouraged to inform your manager or supervisor prior to making an application for an internal vacancy. If you have not done so prior, you must inform your manager or supervisor on invitation to interview for an internal position.

If you experience any technical issues when applying through our new internal careers site, please contact the recruiter for this role directly or email recruitment@ventia.com

Waste and Sanitation Manager