- Opportunities for career development and continuous learning
- 8 months Full Time Maternity Leave Cover
- Generous salary & free myki metro & regional travel
V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.
V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 2700 committed team members who are up to the challenge.
About the role
The Head of Network Services – Planning role is a great career opportunity that will require exceptional leadership and operational skills along with highly developed stakeholder relationship skills.
In this role, you will be responsible for the management of all interim alterations to the Network Service Plan, passenger and freight rail services and coach operations.
You will also be required to ensure that all service alterations are conducted in a manner which prioritizes safe and reliable service delivery, demonstrates value for money and achieves high levels of customer satisfaction.
Key Accountabilities include:
Oversee all interim alterations to the Network Service Plan (NSP) in a manner which ensures V/Line's operational, customer and contractual objectives are achieved or exceeded
Ensure all planned disruption events are effectively coordinated with key internal and external stakeholders.
Ensure compliance with V/line's statutory and legislative requirements, including adherence with the operational safety requirements defined under the Rail Safety Act and Book of Rules and Regulations.
Oversee and ensure contractual compliance with all relevant requirements defined within the Service Level Agreement between the State Government and V/Line.
Manage operational relationships with network access providers and users in a manner which complies with access agreements, prioritises effective collaboration and ensure high levels of stakeholder satisfaction.
Oversee all financial control activities for the Network Planning division and ensure all budgetary outcome achieve or exceed forecast.
Develop and drive a high-performance culture which improves employee engagement, productivity and supports a diverse and inclusive workforce.
About you
You are someone with strong proven experience in managing a team in a dynamic planning environment.
You will bring a minimum of at least three years’ experience within a rail transportation environment, government enterprise, and industrial environment with a high degree of appreciation of managing systems within a railway operations culture is desirable.
You will also have strong understanding of the transport sector and the Victorian Government context and priorities.
You are committed to our V/Line core values of Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.
In addition to free Myki travel, we offer:
- Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
- Huge potential – We’re transforming, and you can to. Be a change maker, recognised for your contribution and creativity.
- Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
- Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
- Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.
How to Apply
Please use the ‘Apply’ button to submit your application, including a current resume.
The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references.
Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.
V/Line is an equal opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.
