Head of Project Communications

Lead & deliver effective strategy, clear communications, and genuine engagement across Projects for V/Line.

About the role

The Head of Project Communications leads the delivery of all internal and external communications specific to the Projects group.

In this newly created role, you and your team will elevate the capability, branding, and profile of the Projects division.

A key part of this role will be to utilise your professional expertise to develop & deliver the Project Communications strategic plan and work with key stakeholders to realise this plan.

Key responsibilities:

§Communications - Provide communications expertise and editorial skills to facilitate a wide range of materials for stakeholder engagement across the organisation, ensuring accuracy, consistency, and compliance.

§Stakeholder engagement - Collaborate and work closely with internal teams to achieve excellent customer experience, as well as building genuine, effective relationships across the broader Transport portfolio, with alliance partners and transport agencies.

§Digital communications - Support the development of V/Line’s social media presence and develop digital media requirements for the Projects function.

§Brand management – Work collaboratively to identify risks & mitigations and provide strategic advice to impact positive customer experiences.

§Strategic plan – Develop a Projects communications strategy and create engaging content, while ensuring consistency with our broader communications framework.

Essential requirements

§Tertiary qualifications in Communications, Public Relations, or Marketing.

§Six or more years’ experience in communications, public relations and/or marketing roles, preferably within rail, construction, projects, or government.

§Proven ability to engage with your team, and key stakeholders, to build strong working relationships.

§Understanding of digital platforms and the ability to deliver effective communications to different audiences.

§Experience developing and implementing communications strategies and plans.

About you

You have accomplished professional skills and communicate with impact. You confidently navigate complex processes, bringing your key stakeholders on the journey.

You have demonstrated experience producing comprehensive plans that effectively analyse stakeholders, reflect potential issues, propose mitigations, and define messaging & channels.

Your skillset includes:

§Negotiation and influencing.

§Providing expert advice.

§Coaching and developing others in effective business engagement, communications, and stakeholder management.

§Nurturing, managing, and motivating your team.

Importantly, you demonstrate alignment to V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership, and human rights.

What we offer

• Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
• Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
• Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
• Collaborative team – Be part of a broader supportive team and surround yourself with talented, passionate peers.
• Flexible working – Work in a way that supports you to thrive in your role.

We'll support you with flexible working, wellbeing programs, professional development opportunities, and constructive, positive, and effective team culture.

You will be joining a dynamic team of professionals who are genuinely committed to working with you to do great work and be your best.

For a Position Description and to arrange a confidential chat, please contact dee.morris @ vline.com.au

How to apply

Click through to our V/Line Careers page for more information and to submit your application.

Please include an up-to-date resume along with a brief cover letter telling us why you’re the best person for this great opportunity.

The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews, and employment references.

Successful applicants will be required to undergo pre-employment screening including, probity (police) checks and Australian entitlement to work.

Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.

Applications close 11:59pm on Sunday, 5 November 2023

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport — connecting them to jobs, education, family and friends, services, tourism, and trade.

V/Line is experiencing significant growth. We’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3,700 weekly train and coach services, an expansive freight network, and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 2,700 committed team members who are up to the challenge.

V/Line is an equal opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.