• Lead Data Driven Improvements

• Permanent Full-Time

• Hybrid opportunity (3 days per week in office, Melbourne CBD based)

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.

About the role

The Business Analytics Advisor is the principal advisor and subject matter expert for Network Control in all IT, data collection and data management of impacted projects and initiatives.

The Business Analytics Advisor will work with all Network Control business groups to effectively drive, promote and support the delivery and implementation of the Network Control efficiency framework.

In this role you will:

• Lead end-to-end process improvement and productivity initiatives.

• Support Network Control teams in complex and sensitive productivity improvement initiatives.

• Promote a diverse and inclusive workplace, creating a safe environment for all staff.

• Work across different business functions and engage with various stakeholders.

• Advocate and lead positive changes to ensure a safe working environment for Network Control staff.

Key accountabilities:

• Stakeholder Engagement: Collaborate with key stakeholders to drive business improvement initiatives using analytic insights.

• Innovation & Continuous Improvement: Promote innovation and continuous improvement within Network Control and other business areas, including customer and Train Services staff improvement projects.

• Cultural Change & Inclusion: Promote an inclusive and diverse workplace, drive cultural change focused on customer service, and ensure a safe customer environment.

• Performance Reporting & Leadership Development: Design and implement business reporting for performance insights, facilitate Lessons Learned sessions, and develop leadership resources and management tools for Network Control KPIs (Performance, Reliability, Absenteeism, Safety).

About you

• Demonstrated experience in development of business systems, digital applications, and other IT dashboards

• Demonstrated knowledge of Network Control Operational environment

• Strong experience in the development of digital applications

• Strong experience in excel, power BI and other reporting tools

• If your skills or experience don’t exactly match our listed requirements, we still encourage you to apply. We value diverse perspectives and believe in the potential for growth and development.

• Demonstrated alignment with V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.

Why V/Line

In addition to free myki travel, we offer:

Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.

Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.

Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.

Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.

Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references.

The remuneration for this position will be in accordance with the V/Line Rail Operations and Administrative Employees Agreement 2023. The salary range, aligned with Clerk C5 – SO 1.3, is $106,204 to $129,759 base, and will be offered commensurate with expectations and experience.

We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at TalentSupport@vline.com.au or 1800 800 007 for confidential support.

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.

We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world’s oldest living culture. We acknowledge the Traditional Owners’ lands, waters, and skies on which we live and pay respects to their Elders past and present.

At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards.