Manager - Network Control
Permanent Full Time
Melbourne CBD
V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.
V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.
About the role
As Manager of Network Control, you will lead the delivery of Train Control.
Manage performance and response to daily incidents, while supporting V/Line’s customer and safety charter within a complex and specialised control room environment.
Accountable for the management and resourcing of competent train controllers fulfill roster requirements in the IOC.
Key accountabilities include:
- Strong stakeholder relationships with the Internally & externally (DoT, Ministers Office, PTV) to provide 24/7 direction and leadership
- Provide staff a safe workplace where risks are identified, understood and managed and a safe environment for customers and visitors is maintained
- Lead incident reviews through data to support business wide lessons learned, proactively identifying improvement opportunities and the delivery of any findings, considering safety, customer needs and network operations.
- Monitor and review the implementation of recommendations and their effect on future network disruptions.
- Recruitment, onboarding and training Train controllers to meet operational needs
- Manage approx. 7 x Senior Train Controllers and 80+ Train Controllers, ensuring safe working delivery of the daily operations is managed. You will be the main point of contract for stakeholder management with deliverables across all functions relating to Train Control within V/Line.
About you
Our ideal candidate will possess the following:
- Demonstrated Senior Level Stakeholder Management within Complex environment
- Available on call 24/7 for Safety Critical Issues
- Practical Rail Operations knowledge
- Demonstrated alignment with V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.
If your skills or experience don’t exactly match our listed requirements, we still encourage you to apply. We value diverse perspectives and believe in the potential for growth and development.
Why V/Line
In addition to free myki travel, we offer:
- Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
- Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
- Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
- Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
- Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.
We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at TalentSupport@vline.com.au or 1800 800 007 for confidential support.
As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.
V/Line are proud to be a part of the Department of Transport & Planning's Yani Bangal Transport and Planning Portfolio First Peoples Careers Strategy 2023-2028. We take this opportunity to welcome and encourage applications from First Peoples.
At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safe working standards.
Remuneration for this position will be paid as a permanent fulltime contract offering 4 weeks annual leave inclusive of 12% superannuation.
Applications close: 27th November 2025