• Prominent WA brand and purpose driven organisation
• 2 x UX Designer opportunities
• Salary Level 6 – $123,176 + Super

Advancing your career will advance our community too

Every Western Australian needs water to survive and thrive. So, we are looking for people who have a passion for meaningful, innovative work to help bring our vision to life, while facing up to the challenges of climate change.

You'll get to work flexibly alongside collaborators, creators, thinkers and doers to make a difference to lives all over WA.

Plus, you'll get the opportunity to carve a career path as diverse as the different backgrounds, experiences and perspectives of our 3500+ people. Come thrive with us!

About the role:

We currently have 2 x UX specialist (Permanent and 12 months Maximum term) opportunities available within our Digital Product Delivery space. The purpose of both roles are to support leaders to influence behaviours enterprise-wide to focus delivery on a holistic view of customer across experiences. You will be passionate about what matters most to customers and responsible for designing, delivering and optimising end-to-end user experience across digital products. This includes setting up processes and collaborating with project teams to design and deliver our digital products and channels in line with the Corporations strategies and objectives.

Both these roles are full-time roles, where you’ll be in a position to enjoy flexible working arrangements. You can join teams in our Leederville and Balcatta offices as well as have the ability to work from home, which means you’ll have more time for the important things in life. No explanations required.

Other benefits include but not limited to; Social Club, Mental health Wellness Leave, On-site gym, Salary packaging, Professional development opportunity.

What the role will involve:

• You will co-design with cross-functional teams to drive incremental value for the customer as part of an omni-channel experience
• You will deliver required digital experience outcomes arising from the organisation’s CX, digital, channel, content and customer technology strategies.
• Deliver and collaborate on user research and usability testing to understand customer behaviour, refine design approaches, and validate solutions.
• Manage and set online user experience standards for consistency aligned to the Corporations’ strategic objectives and industry best practices
• Manage and maintain the corporation’s design system and pattern library alongside our user interface designer.
• Provide guidance for the digital product owner/s and product manager which allows the product to provide value based on best practice user experience.
• Support team scalability through knowledge base management and continually improving the design process.
• You will facilitate design thinking workshops with the project team and business subject matter experts to identify issues, solutions and to synthesise requirements.
• Work alongside Business and Systems Analysts and vendors to understand system structure, capabilities and constraints to design viable concepts and designs.

Key skills and experience:

• Tertiary level qualification in a relevant and related discipline.
• Relevant UX design experience across complex web, portal and mobile experience projects.
• Demonstrated experience with design and prototyping tools to create a wide variety of deliverables, including flow maps, wireframes, mock-ups, and prototypes.
• Demonstrated experience in delivering successful digital customer experience projects and initiatives.
• Awareness of digital strategy in support of business objectives and customer requirements.
• Solid understanding of design thinking and agile development processes and methodologies with a strong focus on human centred design, ideally in a large and complex organisation.
• Proficiency in workshop planning and facilitation
• Understanding of web accessibility including WCAG 2.1 standards

Apply : If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.

Applications close 23 October 2022

As part of the recruitment process, you will be required to complete Pre-Employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a diverse and inclusive workplace:

Water Corporation is committed to creating a workforce that reflects the diversity of our customers and our community. How we will achieve this is outlined in our Diversity and Inclusion Strategy and People and Safety Strategy.

We acknowledge the different skills, experiences and perspectives that people from diverse backgrounds including, race, ethnicity, disability, age, gender identity and sexual orientation bring to the workplace, will only strengthen our workforce.

We are committed to ensuring that our workplace is inclusive, where all our people feel that they belong, are valued, respected and have equal access to opportunities and resources.

We encourage applications from our key priority communities – Aboriginal and Torres Strait Islander people, people with disability, women, youth and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment wherever possible by offering reasonable adjustments including adjustments in our recruitment, selection and appointment processes.”

Applicants with disability who require adjustments in the recruitment process, or alternative methods of communication, can contact a Recruitment Officer at recruitment@watercorporation.com.au

To learn more about our commitment to diversity and inclusion please visit our website.