We're building our People Solutions capability and are seeking passionate HR professionals to join our evolving team. These opportunities provide the chance to contribute to a modern, customer-focused People Experience function that supports employees and leaders across the full employee lifecycle while driving a positive employee experience. 

We are currently hiring for positions at the Advisor and Officer levels to join the team.

The People Solutions Advisor will be ideal for HR professionals looking to build their advisory capability, acting as the first point of contact for employees and leader enquiries.

The People Solutions Officer will provide broader advisory support across workforce administration and employee lifecycle activities, requiring strong judgement and stakeholder management.

The People Solutions team is the front door to People services, providing advice, guidance and support to employees and leaders across workforce administration, employee lifecycle activities, workforce establishment and position management.

Your Role in Action  

People Solutions Advisor:

• Act as a first point of contact for staff and formal leaders on employee lifecycle requests and transactions

• Provide information and guidance to staff and leaders on employee lifecycle policies, processes and system functionality.

• Action updates including change of formal leader, position title, name, roster/work pattern and direct appointments.

• Coordinate and maintain Rostered Day Off (RDO) schedules, processing roster changes and ensuring accurate employee work pattern data is maintained within HR and workforce management systems.

• Process employment change requests, exit notifications, new starter engagements, contract extensions, employment condition changes, contractor position changes and other transactions.

People Solutions Officer:

• Action updates including change of formal leader, position title, name, roster/work pattern and RDO changes.

• Process changes to employment conditions requests.

• Provide advice and interpretation on employee allowance provisions, responding to enquiries and ensuring the accurate processing, maintenance and administration of allowance-related data.

• Follow defined escalation pathways for complex, non-standard or disputed requests, referring these to the People Solutions Specialist (Tier 2).

 What Makes You a Great Fit 

• Relevant tertiary qualifications in Human Resources or a related discipline or working towards obtaining. You may have equivalent experience in a related discipline.

• Previous experience in a busy HR team, providing generalist advice, support, and administrative services.

• Solid experience providing generalist advice, support, and administrative services (Officer level).

• Demonstrated success in building and maintaining good working relationships at all levels of an organization

• Solid communication, writing and interpersonal skills with strong attention to detail

• Proven ability to work at an advisory level for a large operational organisation

• Strong customer service focus and willingness to learn the business

• Excellent customer service skills with the ability to set work priorities and meet deadlines Prior knowledge of Human Resources systems, such as ServiceNow & SAP, would be desirable

• Consistently demonstrates Western Power’s values by fostering respectful, inclusive relationships and contributing to a positive, collaborative team culture.

Applications close on 5 November 2026.

We value diversity and inclusivity, encouraging applications from all backgrounds, including women, Aboriginal and Torres Strait Islander people, and LGBTQIA+ communities. As a WORK180-endorsed employer for women, we are proud of our commitment to inclusion. You can learn more about this through our Reconciliation Action Plan and Disability Access and Inclusion Plan. 

Learn more about Western Power here: About (westernpower.com.au) 

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