Operational Technical Officer - Telecoms - Forrestdale, WA, Australia

Operational Technical Officer – Telecoms Operations - SMD Forrestdale – Permanent

Join Western Power's Asset Operations team and play a critical role in supporting the maintenance and reliability of the distribution and transmission telecommunications network. In this role, you will provide technical advice and operational support across a range of network activities, including employee training and authorisations, compliance and safety management, fleet and resource coordination, and the investigation and resolution of complex technical issues.  

Your Role in Action  

Act as Western Power's Operational Technical Officer supporting our Telecoms Operations, Commissioning and SCADA Maintenance Teams within the Technical Operations Area.  

You will provide technical support and advice across the distribution and transmission Telecommunications network, coordinating training and authorisations, managing compliance and operational resources, and supporting the resolution of complex technical and safety-related issues.     

• Coordinate with the RTO to arrange and manage block training and ad hoc courses to prevent authorisations expiring.  

• Conduct and record In Field Compliance Audits and provide feedback and coaching as required.  

• Maintain the currency of authorisations and competencies, arranging training when required to maintain competencies and apprentice training modules.  

• Coordinate the periodic testing, calibration and/or inspection of portable operational plant, tools and equipment and recording the data to enable the workforce to maintain and construct Western Power's network.  

• Manage and maintain accurate and up-to-date registers for portable operational plant, tools and equipment.  

• Prepare technical reports, procedures and assist formal leaders with incident investigations.  

• Understand and operate within Western Power's Occupational Health and Safety systems and reporting, including identifying hazards, taking corrective action and reporting incidents.  

• Manage fleet and vehicle requirements, including coordinating vehicle replacements and liaising with Fleet to ensure operational requirements are met.  

What Makes You a Great Fit 

• Diploma in Telecommunications, Communications Technology, or related electrical or engineering discipline (Communications Technician qualification highly regarded). 

• Demonstrated experience working with telecommunications and SCADA networks highly regarded. 

• Experience operating within a large organisation and working in accordance with established policies, procedures, and governance frameworks. 

• Proven ability to provide technical advice and practical solutions to operational and network-related issues. 

• Experience coordinating workforce training, authorisations, and competency management processes. 

• Strong understanding of compliance requirements, including investigations, risk assessments, and corrective actions. 

• Proven ability to build and maintain effective relationships with a broad range of stakeholders. 

• Self-motivated and proactive, with the ability to work autonomously, take initiative, and solve complex problems 

By joining Western Power, you will contribute to powering a cleaner energy future. We are dedicated to fostering career development and promoting a healthy work-life balance, empowering you to drive innovation as we develop a network that will serve the Western Australian community for generations. You will also benefit from a range of perks and opportunities, including:

• Over 50% of our employment opportunities are driven by career progression.

• Flexible work arrangements to support flexible working hours and working from home arrangements.

• The opportunity to purchase up to four weeks of additional leave per year.

• Access to salary packaging, social club activities, and discounted health insurance and gym membership.

• An award-winning employee recognition and benefits programme.

• An innovative team culture that’s enabling the transition to renewable energy and decarbonisation.