Technical Officer – Permanent – Northam
The Technical Officer is responsible for investigating and resolving complex network issues, coordinating operational and technical responses, and delivering practical solutions that support the safe, reliable and efficient operation of Western Power’s electricity network. Using your technical expertise, you will improve network performance, respond to faults and outages, and help deliver better outcomes for communities across Western Australia.
Your Role in Action
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Liaise with customer to establish complaint, identify issues and confirm resolution.
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Coordinate or support technical work across other work groups.
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To investigate complex network problems associated with LV and HV supply, including electric shocks and customer complaints regarding power quality factors to identify and analyse root cause of fault.
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Determine solution to network problems by taking appropriate local action, including field and construction standards review, design work and system changes.
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Liaise with Western Power personnel to implement network solution and close out the issue.
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Conduct switching as required in the Distribution and Transmission Systems.
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Manage own work to meet the dynamic need of many independent requests initiated by customers, formal leaders, colleagues and self-driven initiatives.
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Provide direction and training through the sharing of technical knowledge and information.
What Makes You a Great Fit
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Preferably six to eight years' technical experience in the energy industry, including appropriate industry licenses or certificates of competency.
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Knowledge of Distribution and Transmission technology, switching techniques and practices.
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Knowledge of networks construction, maintenance and operations field practices and procedures.
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The incumbent possesses a Western Australian “A” Grade electrical workers License. (Endorsed Electrical Fitter and Electrical Mechanic) – essential.
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Have appropriate switching levels to conduct switching as required in the Distribution Systems is desirable.
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Demonstrate consistent, values-based behaviour
By joining Western Power, you will contribute to powering a cleaner energy future. We are dedicated to fostering career development and promoting a healthy work-life balance, empowering you to drive innovation as we develop a network that will serve the Western Australian community for generations. You will also benefit from a range of perks and opportunities, including:
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Over 50% of our employment opportunities are driven by career progression.
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Flexible work arrangements to support flexible working hours and working from home arrangements.
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The opportunity to purchase up to four weeks of additional leave per year.
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Access to salary packaging, social club activities, and discounted health insurance and gym membership.
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An award-winning employee recognition and benefits programme.
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An innovative team culture that’s enabling the transition to renewable energy and decarbonisation.
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In addition to standard leave, enjoy three wellness leave days each year.
Applications close on 1 December 2026.
We value diversity and inclusivity, encouraging applications from all backgrounds, including women, Aboriginal and Torres Strait Islander people, and LGBTQIA+ communities. Find out more about our Reconciliation Action Plan and Disability Access and Inclusion Plan.
Learn more about Western Power here: About (westernpower.com.au)
Find out how we’re building A Network for Life: A network for life (westernpower.com.au)