Reporting to the Mining Business Manager - the Contracts and Commercial Lead will join our Mining Sales Group on a permanent full-time basis at our South Guildford office, location or facility. The Contracts and Commercial Lead – Strategic Accounts is directly responsible for the commercial management, contractual compliance, and effective project delivery across a strategic customer account. The role manages all commercial activities, including pricing, tenders, contract performance, and adherence to internal policies and standards. It leads customer performance forums and maintains strong communication with internal stakeholders to support operational and commercial requirements.
Department Overview: Mining Sales Team
Roster – 5Days, 8.5 Hrs/Day (inc meal break)
Role Accountabilities
- Manage all commercial and contractual activities to ensure compliance, accuracy, and operational continuity.
- Lead monthly and quarterly customer forums to review contract performance, contractor management, and operational outcomes.
- Plan and oversee the management of key risks across health, safety, environment, and community to ensure alignment with organisational standards and agreed terms.
- Work collaboratively with internal stakeholders to complete the training needs analysis and maintain the training and competency matrix.
- Coordinate pricing proposals and tender submissions for major projects, ensuring accuracy, compliance, and timely delivery.
- Manage major projects to ensure effective delivery and contractual compliance, including:
- Managing customer relationships with consistent communication, issue resolution, and alignment to expectations.
- Managing stakeholder engagement across internal and external parties to support project milestones and operational requirements.
- Managing internal and external reporting to ensure accurate, timely project status and performance updates.
- Managing sales performance across capital, parts, and service activities linked to major project delivery.
Skills & Experience:
- Contract Management – Managing complex contracts, ensuring compliance, mitigating risk, and overseeing variations, claims, and contractual obligations.
- Commercial & Financial Management – Developing pricing strategies, managing budgets and forecasts, analysing profitability, and identifying commercial opportunities.
- Major Project Delivery – Leading projects from planning through to completion, ensuring delivery against scope, budget, schedule, and contractual requirements.
- Strategic Account Management – Building trusted customer relationships, managing stakeholder expectations, and driving successful commercial outcomes across key accounts.
- Risk & Compliance Management – Identifying and mitigating commercial, operational, contractual, and HSE risks while ensuring governance and compliance standards are met.
- Commercial Reporting & Analysis – Producing high-level reports, interpreting financial and operational data, tracking performance metrics, and providing actionable business insights.
Our Benefits include, but are not limited to:
- Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown.
- Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
- Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles
- Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.
Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions.
At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
Reference Number: 6363