Reporting to the Mining Business Manager - the Contracts and Commercial Lead will join our Mining Sales Group on a permanent full-time basis at our South Guildford office, location or facility. The Contracts and Commercial Lead – Strategic Accounts is directly responsible for the commercial management, contractual compliance, and effective project delivery across a strategic customer account. The role manages all commercial activities, including pricing, tenders, contract performance, and adherence to internal policies and standards. It leads customer performance forums and maintains strong communication with internal stakeholders to support operational and commercial requirements.
Department Overview: Mining Sales Team
Roster – 5Days, 8.5 Hrs/Day (inc meal break)
Role Accountabilities
- Manage all commercial and contractual activities to ensure compliance, accuracy, and operational continuity.
- Lead monthly and quarterly customer forums to review contract performance, contractor management, and operational outcomes.
- Plan and oversee the management of key risks across health, safety, environment, and community to ensure alignment with organisational standards and agreed terms.
- Work collaboratively with internal stakeholders to complete the training needs analysis and maintain the training and competency matrix.
- Coordinate pricing proposals and tender submissions for major projects, ensuring accuracy, compliance, and timely delivery.
- Manage major projects to ensure effective delivery and contractual compliance, including:
- Managing customer relationships with consistent communication, issue resolution, and alignment to expectations.
- Managing stakeholder engagement across internal and external parties to support project milestones and operational requirements.
- Managing internal and external reporting to ensure accurate, timely project status and performance updates.
- Managing sales performance across capital, parts, and service activities linked to major project delivery.