WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
WesTrac are looking for an engaging Parts Interpreter to join our team on a fixed term contract at our Tom Price branch.
The Parts Interpreter is accountable for receiving customer orders for Caterpillar parts and general enquiries via phone, email and ensuring accuracy and timeliness of processing for continued customer loyalty. This role has a strong focus on customer service, as such we are looking for someone who has a positive, can-do attitude and strong attention to detail and quality and compliance skills.
This role would suit someone who is willing to learn and puts safety first.
This is a FIFO role with a 9 days on 5 days off roster.
About You:
- Excellent Customer Service skills, with experience within a similar customer service role
- Mechanical aptitude or knowledge of CAT machinery (desirable)
- Excellent time management skills and the ability to manage multiple tasks in a high-pressure environment.
- Strong skills in the MS Office Suite
- Effective communication skills including written, verbal and interpersonal, active listening, asking appropriate questions, clarifying the issues and expressing oneself clearly.
What we offer:
- Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program.
- Job security with a consistent pipeline of work.
- Unrivalled training and development via The WesTrac Institute.
- Fantastic team environment and inclusive work culture.
- Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more.
- Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options.
If you are interested in taking your career to the next level with WesTrac click the ‘Apply’ button today!
Relocation and Visa sponsorship assistance can be offered to candidates currently located in Australia only.
WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.
