Reporting into Area Manager, the Fabrication Field Service Supervisor will join our Fabrication Team on a Full-Time basis at our Welshpool Branch. This role involves leading and coordinating our team of Fly In Fly Out Boilermakers supporting customer sites and WesTrac branches across Western Australia.

This role plays a critical part in ensuring the safe, efficient, and high-quality delivery of fabrication and welding support on Caterpillar earthmoving equipment. You will be responsible for workforce coordination, field service planning, technical support, and maintaining strong customer relationships while supporting teams working remotely throughout WA.

Roster: Monday – Friday, 10.5 hours/day (including meal break)

What You’ll Do:

• Coordinate, schedule, and support WesTrac’s FIFO Boilermaker workforce across various customer sites and branches.
• Provide technical guidance on repairs, maintenance, and fabrication work on Caterpillar earthmoving equipment.
• Engage with customers to understand work requirements, manage expectations, and ensure quality service delivery.
• Oversee job allocation, progress tracking, reporting, and workforce utilisation.
• Ensure compliance with safety standards, site entry requirements, and WesTrac procedures.
• Assist with troubleshooting, problem-solving, and escalation support for field service teams.
• Support continuous improvement initiatives and promote a strong safety and quality culture.
• Maintain communication with stakeholders, including leadership teams, planners, and site supervisors.

Skills & Experience:

• Trade qualified Boilermaker or Fabricator
• Previous leadership experience within a Field Service Environment
• Strong communication and customer service capability with a commitment to safety, quality, and continuous improvement
• Highly developed problem-solving skills and ability to provide technical guidance
• Ability to work independently and manage remote teams
• Experience with Caterpillar earthmoving equipment and systems (desirable)

Our Benefits inclusive of but not limited to:

• Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
• Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity. 

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 5162.