At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.

About the role

WesTrac is seeking an experienced and customer‑focused Product Support Sales Representative (PSSR) to support our expanding customer base across Dubbo, Mudgee and the Central West. This full‑time Monday–Friday role offers flexibility, regional travel, and a fully maintained company vehicle. Based at either our Dubbo or Mudgee branch, you’ll spend much of your time on the road building strong relationships and providing trusted support to customers.

In this role, you’ll manage an established customer portfolio across areas such as Dubbo, Mudgee, Parkes and Orange, identifying opportunities for aftermarket parts, service and support. Working closely with internal teams and a diverse range of customers—from owner‑operators to local councils—you’ll deliver tailored solutions while driving account management, new business development and high‑quality product support throughout the region.

Key Responsibilities

• Delivering reliable, proactive product support to customers in the region.
• Identifying and developing new sales opportunities across industries, including civil, commercial engines, construction, and local government.
• Promoting WesTrac’s range of Caterpillar parts, service programs, and support offerings.
• Managing your customer portfolio to ensure exceptional service and ongoing engagement.
• Supporting our regional growth plans through effective business development.
• Maintaining accurate sales forecasts, CRM updates, and other sales support functions.

What You’ll Bring

• A trade qualification and solid industry experience in sales, parts, or service.
• Proven capability in driving sales growth or managing customer accounts.
• Strong relationship‑building and customer service skills.
• Confident problem‑solving, decision‑making, and analytical abilities.
• A current driver’s licence and willingness to travel throughout the region.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a supportive team.
• Computer literacy—MS Office, CRM, and general sales systems.
• Desirable: Knowledge of Caterpillar products.
• Desirable: Experience in construction or heavy industry sales.

Why WesTrac?

• Competitive remuneration, Commission + Benefit vehicle provided
• 12 Weeks Paid Parental Leave.
• Training & accredited development pathways.
• Income protection covering you 24/7.
• Purchased leave options, flexible work arrangements & RDO opt-in available.
• Discounts on CAT products, tech, retail and travel.
• Employee Wellness Program, including mental health support and fitness initiatives.
• Modern facilities, including onsite parking and a collaborative office environment.
• Refer a friend program – work alongside your mates and receive up to $3000 for each successful referral!
• Relocation assistance available, if required, for successful candidates.

Apply Now

If you're motivated by sales success, strong partnerships, and delivering outstanding support—this is your next big move. We want to hear from you. For further information regarding this role, please contact the Recruitment Team on 1300 797 028 and reference job number #5359.

Successful applicants will be required to complete a satisfactory National Criminal History Check and a Pre-Employment Medical as part of the Recruitment Process.

At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly supports the principles of equal employment opportunities in the workplace and is committed to continuing to build our workplace culture.