At BIGW, a job is never just a job.

It’s the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a desire to make a real difference for families and you’re looking for a place to develop, you could be who we’re looking for.

• Join a highly energetic and innovative team
  
• Be part of the key function of business transformation journey
  
• Enjoy a workplace flexibility culture

BIG W X-ness

The BIG W XTeam is made up of an innovative and forward-thinking bunch representing one of Australia’s biggest retailers. We parter across our exco system to start our digital transformation journey.

We welcome challenges and co-create solutions to deliver consistently good customer experiences.

We come from diverse backgrounds, but share a common purpose to make a real difference for our families.

The Role

The eCom Category Manager brings the BIG W digital offer to life by giving our customers greater choice when they shop and in doing so drive conversion and sales growth online.

Some other job responsibilities would include

• Partner with Commercial teams to develop long term and short term online category plans that:
  • Deliver a curated range to meet key customer missions and needs
  • Offers a cohesive customer experience
  • Enables us to acquire new customers as well as resonate with our existing customers
  • Meet budget, sales and profit targets
  • Deliver category growth
  • Achieves market share objectives against competitors
• Create a positive and collaborative work environment with cross-functional partners to allow for alignment and execution of strategies to exceed goals
• Partner with the Commercial teams to obtain leading offers and deals for our website, digital only events, affiliates offers, EDM’s, and below the line communications for their category
• Partner with the Commercial team to drive the selection and strategy of online range, including Drop Ship Vendor Range, Marketplace, and Online Only range
• Partner with the Site Operations team, Planning, and Replenishment teams to improve availability in their category
• Partner with DX and Content teams to recommend product placement and content enhancements to the website
• Develop joint business plans with Woolies X to ensure alignment with internal initiatives
• Develop strategic partnerships through value creation with supplier partners to maximise growth opportunities including Online Only Ranging, SEM, online competitions, and exclusives
• Leverage customer and commercial insights, giving guidance and recommendations on the best digital merchandising approach for their category
• Participate & Assist in cross functional Digital retros to drive continuous improvement
• Understand and work within disciplined ways of working to ensure timelines are met, stakeholders are engaged appropriately and processes are efficient and cost effective
• Act as a Digital Champion and support the development of a ‘digital mindset’ across all stakeholder teams
• Develop as an agile and collaborative digital team member, that adapts to change and is focused on the customer

About You

• Previous experience in a Buying / Category Management role for a large multichannel retail business/ eCommerce and/or Digital Experience
• Previous Experience as a known and trusted business partner in a fast paced environment
• Exceptional communication & problem solving skills
• A strong track record in delivering quality outcomes
• Demonstrated experience in innovative product and or business capabilities
• Retail experience will be highly regarded
  

If you meet a number of the requirements, but not all, we encourage you to submit your application.

What's in it for you?

• Leading and contributing to the key element of BIG W Transformation journey

• An attractive remuneration package including base, super and bonus

• Opportunity to collaborate with some of the brightest and best minds in Australia both across BIG W and Woolworths

• Tech options - Woolworths is the largest employer of Google Apps in Australia, are early adopters of Agile and have BYOD options too

• An exciting career - as our business grows, so do the opportunities for our people

• Flexibility and work-life balance policies that will help you thrive

Joining the Group

As part of the wider Woolworths Group, we care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via https://www.linkedin.com/company/big-w/?viewAsMember=true.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. BIG W is not responsible for any fees related to unsolicited resumes. #LI #work180