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Payroll Officer (872166)


Location: Brisbane City

Job Type: Full time


About Woolworths Group

Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.

Payroll Officer | Eight Mile Plains (Hybrid)

  • Hybrid working on offer, or work from Eight Mile Plains corporate office
  • Full-time permanent opportunity available
  • Discounts across all our brands including insurances

With flexible working arrangements, mental health initiatives and an extensive eLearning Catalogue for self-development and career development, Woolworth's is a progressive company where employees are at the centre point of all changes and initiatives. A truly delivery focussed organisation, with a Customer First ethos, our growth has been both extensive and exponential leading to the creation of roles within our payroll service delivery, payroll operations, and payroll reconciliations teams.

About The Role

The purpose of the roles are to provide high quality, accurate and timely payroll services to Woolworths Divisions & Group Functions. This role will contribute to a team culture of service excellence supported by new HR processes and technology. Partnering with People Services customers and HR teams across the full operating model, this role will identify ways to enhance the line manager and employee experience through day-to-day service delivery.

A summary of responsibilities will include, however not be limited to:

  • Delivery of the day-to-day operational payroll services including processing pay runs, reconciliation, reporting and system maintenance
  • Meet all objectives & KPIs aligned to People Services objectives and target Service Levels
  • Maintain confidentiality and data integrity across all people systems
  • Identify continuous improvement opportunities through monitoring service performance, employee data and systems analytics
  • Deliver key customer requirements and process / system changes where required
  • Work within policy and legislation changes to ensure compliance
  • Foster a collaborative working environment across all service delivery teams
  • Utilise multiple People systems including SAP Payroll, Success Factors, Preceda, Kronos, Spinifex Help Desk/Reporter/Documents to optimise employee lifecycle and payroll processes
  • Coaching stakeholders on payroll systems and reporting
  • Participate in system testing as required
  • Participate in internal / external audit processes and follow up on audit actions

About You

WOWpeople are great people. Whether we’re learning new things, seizing the initiative, or winning together our customers are at the heart of everything we do. If you’re the sort of individual who takes accountability and strives to always do the right thing for each other, our communities, our customers, and our business then we ought to connect.

Together with experience in a similar role, we are seeking the following skills and experience:

  • Advanced experience in SAP
  • Experience in a high volume payroll environment
  • Facilitation of payroll deliverables
  • Demonstrated customer focus
  • Clear and precise communication - Both written and verbal
  • High attention to detail in a fast paced environment
  • Agile mindset
  • Goal oriented
  • Influencing skills
  • Problem solving ability
  • Data collection, management and analysis
  • Sound judgement and decision making

Why you’ll love it here

In addition to this exciting role, these are some of the benefits we offer:

  • Hybrid working arrangements
  • Be led and work with incredible leaders
  • The opportunity to collaborate with some of the brightest and best minds in Australia across our brands
  • We move first, we move fast, we are bold, We seize the initiative and take the lead for the longer term benefit of Woolworths
  • We never stop learning, we take personal responsibility to improve and develop ourselves and each other
  • An exciting career - as our business grows, so do the opportunities for our people
  • Team member discounts across all of our brands including Woolworths insurances

Grow with the Group

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

We’d love to hear from You

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via #LI #work180.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.