Site Operations Manager (906390)


Location: Cocoroc

Job Type: Full time


We currently have an amazing opportunity for a Site Operations Manager to join us on a permanent full-time contract. This role is located in Derrimut.

The Site Operations Manager role exists to ensure optimal DC operational performance across the key pillars of safety, service, people and value to create a world class supply chain that is described as the best and safest place to work. The Supply Chain Manager will be responsible for managing the operation to ensure delivery in full, on time and error free and providing leadership to the operation.

About Primary Connect

In October 2020, Woolworths Group Supply Chain rebranded to become Primary Connect - an end-to-end supply chain partner within Woolworths Group. Our team of more than 8,000 support businesses within Woolworths Group (such as Supermarkets, Countdown and Big W), and over 1,300 commercial customers across the country, to connect communities with the products we need and love. Becoming Primary Connect gives us the opportunity to keep growing so we can become the next generation supply chain whilst remaining an essential part of Woolworths Group. There has never been a more exciting time to join our team.

About the Opportunity

As a Site Operations Manager, your main responsibilities will include, but are not limited to :

  • Promote safety values and implement safety, health and environment policies and systems to embed safety into the culture and ways of working
  • Lead business, operational and special event planning
  • Manage and monitor operational KPI’s to ensure resource planning is within budget and meets volume forecasts
  • Build a high performance team through clearly defined objectives, development plans, open and transparent communication
  • Ensure consistent practices exist within the DC and across the Supply Chain network
  • Drive engagement at all levels of the business, facilitate the sharing of ideas in a way that supports achievement of key measures and drives continuous improvement
  • Liaise with key contacts for Food & Endeavour Drinks Groups (as applicable) to both seek and provide feedback and identify opportunities for the DC to continuously improve service
  • Manage 3PL’s to ensure service levels and cost are optimised
  • Ensure the continual review, improvement and maintenance of operational activities to drive efficiency, service, safety, engagement and value within the DC operation
  • Drive accountability within the business, ensure that the elements of Supply Chain culture are embedded at all levels
  • Sponsor and lead change initiatives within the DC, including partnering with support functions throughout Supply Chain and other business units in the Woolworths Group
  • Promote succession and development planning at all levels of the business through clearly defined recruitment procedures, open and transparent communication, feedback to team members and relief opportunities.

About you

Keen on the opportunity? Let’s talk less about us and more about you!

  • You are a true self-motivated and resilient leader with a strong background in operational supply chain as well as previous experience in people management.
  • You will be recognised for your strategic mindset, people management skills and your ability to manage crisis and regulatory incidents.
  • You are proactive and able to identify gaps and convert these into opportunities and use commercial acumen to drive smart growth decisions.
  • You maintain calm under pressure and have the ability to challenge the status quo and existing assumptions in order to promote innovative thinking and new solutions.
  • You work in a collaborative way with stakeholders at all levels, always with end to end thinking. You are a strong people leader and focus on continual development and coaching of your team.
  • You have demonstrated experience at leading and implementing change and Knowledge of Six Sigma or lean processing principles
  • You will demonstrate honesty and integrity in all interactions, commitments and decision making.

In this role, we prioritise safety above all else and seek candidates who bring valuable experience in incident investigation and knowledge of relevant OH&S and RTW legislation. Candidates with previous experience in FMCG, Distribution, retail, people management will be highly regarded.

If you meet a number of requirements (and not all), we encourage you to submit your application.

As an inclusive, team-first company, our people are at the core of everything we do. As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference. We value diversity and aim to create a vibrant and inclusive workforce which reflects the communities we serve.

Grow with the Group

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

Sound like your next opportunity? Apply now or head along to to discover more!

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