Lead Delivery Manager – 12 month fixed term contract

About Woolworths Group

Woolworths Group is an Australian food and everyday needs retailer employing 190,000 team members across Asia Pacific, serving over 20 million customers across our brands every week. With more than 1,400 stores across Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, B2B business serving wholesale and export markets, and a range of fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer.

We strive to create better experiences together for a better tomorrow for our customers and team, which is why we’ve decided to partner with Quantium, a world-class data science and advanced analytics business. Through our partnership we’re bringing the best of Woolworths Group and Quantium together to unlock the power of data to reimagine retail.

Through this partnership, we’ve created a new business called wiq (formerly known as Q-Retail) who will harness the best of Woolworths Group and Quantium to reimagine retail by solving the most complex problems using data and analytics. As a team, we leverage Agile ways of working to help our team develop their skills while also making sure our team is focusing on solving the most complex problems for both our customers and team.

About wiq

As a newly established business unit combining the best of Woolworths and the best of Quantium to solve advanced analytics problems across the Woolworths group and commercialise the innovative solutions to the global retailer market. wiq delivers four types of work; platform solutions and products, process tools and solutions, analytical solutions, foundational enablers.

The opportunity

This is a lead delivery manager role within wiq that will manage the end to end delivery of advanced analytics use cases.

This role has 2 main responsibilities; scrum master and project management. The lead delivery manager will be responsible for running all agile ceremonies for their assigned use cases as well as protecting the team from outside noise and distractions. Alongside this the lead delivery manager will facilitate the running of budgets, risks, documentation and reports to ensure the highest standards of delivery are adhered to.

The lead delivery manager will be an integral part of the delivery practice providing team members with support and motivation. The lead delivery manager will share their knowledge and expertise to actively contribute to the development of others.

Key Responsibilities

Technical Skills

• Influences the design of the governance documentation and the delivery framework required for wiq, making pragmatic decisions on which governance documentation and delivery framework to apply for each use case based on complexity and size of use case
• Facilitate the completion of the documentation to the highest standard
• Lead the creation of the business case for use cases
• Maintain an accurate and up to date financial forecast, leaning into the budget creation for the use case and wiq. Have foresight to raise any financial risks based on a deep understanding of the project's requirements, with the ability to present solution options.
• Provide accurate status reports for the project to stakeholders of all levels, whilst also influencing the design of any use case reporting
• Strategically identify risks ahead of time with the ability to design inventive mitigation solutions based on the understanding of the business, stakeholders and use case
• Strategically decide which agile ceremonies are relevant for a use case, justifying the why
• Ability to secure buy in from stakeholders at all levels to attend and participate in the sessions.
• Jira and Confluence champion. Teaching team members and encouraging squad wide adoption
• Maintain an accurate resource plan for use cases. Identify resource risks ahead of time implementing creative solutions to over come these

Commercial Skills

• Facilitate workshops to define the use case OKRs. A deep understanding of the strategic priorities of the use case and the business means a significant contribution can be made to the creation of OKRs
• Influence outcomes and scope projects to provide greater value to Woolworths & Quantium
• Build strategic relationships with stakeholders beyond the project and leverage strategic relationships to drive meaningful outcomes
• Contribute to the change management strategy based on a deep understanding of the business unit, their goals, resources and technologies
• Understand the strategic objectives of the business units and which agile methodologies would add value, championing these within the business

Team Skills

• Ability to influence senior stakeholders within wiq and the broader business to drive desired outcomes for the use cases
• Negotiate with stakeholders across Q-Retail to drive desired outcomes
• Motivate, Inspire and Coach team members within the capability practice and use case squads
• Communications that tell a story effectively for all stakeholders. Communications enables the outcomes to be achieved

Knowledge & Skills Required

• 5 years project management experience (essential)
• 2-3 years scrum master experience (essential)
• Data & Analytics experience – familiarity with machine learning & data
• Proven track record of delivering complex projects
• Ability to manage multiple projects at the same time
• Retail experience desirable but not essential
• Proficient with Delivery frameworks - agile, waterfall, lean. Certification preferred
• Excellent stakeholder management skills
• Ability to motivate teams providing guidance and support to achieve desired outcomes
• Strong understanding of the financial process for projects
• Ability to understand and translate technical jargon into business language
• Can do attitude, self motivator
• Comfortable with ambiguity and working in a fast paced environment
• Excellent written and verbal communication skills

The benefits to you

• Solve very complex analytical problems accessing one of the richest datasets in Australia
• Use cutting-edge AI and ML tools & Google stack in an enterprise that leads in cloud adoption
• Learn from and work alongside some of the most respected leaders in Data Science
• Accelerate career in a flexible hybrid workplace while being rewarded with above-market comp.
• Have positive impact on the everyday lives of millions of Australians and Kiwis
• Work in an environment where we deliver together through problem solving, action and purposeful focus
• Enjoy the perks of working in a startup, backed by the Woolworths Group and Quantium, enjoying a career within the best of both environments

Grow with the Group

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

We’d love to hear from You

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can follow us on LinkedIn or see more opportunities via www.wowcareers.com.au. #work180 #LI-Hybrid