
About Woolworths Group
Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.
- A new created and exciting opportunity for an engaging Facilities and Maintenance Manager to be a part of customer-first, team-first culture
- Play an integral part in our Primary Connect purpose of “ We connect communities with the products they need and love”
- Competitive salary, tool of trade and other great team benefits
This is an opportunity to step into a high-level stakeholder engagement environment and have an impact. You will be given a high level of support and resources to drive our Primary Connect purpose of connecting communities with the products they need and love.
About Us
In October 2020, Woolworths Group Supply Chain rebranded to become Primary Connect - an end-to-end supply chain partner within Woolworths Group. Our team of more than 8,000 continues to support our Woolworths, BWS, Dan Murphy’s, Countdown, and BIG W stores across the country, providing them with our customers’ favourite food, drink, and everyday needs items.
Becoming Primary Connect gives us the opportunity to keep growing so we can become the next generation supply chain whilst remaining an essential part of Woolworths Group. There has never been a more exciting time to join our team.
The Opportunity
Your role as the NSW State Facilities Manager is to support the overall strategic framework for alignment to the national Facilities & Maintenance (FM) goals.
You will lead an engaged team who are responsible for providing facilities management services for NSW sites ensuring the facility and assets are managed in accordance with Australian Standards, comply with local and statutory regulation, Landlord and insurance requirements and Primary Connect’s standards, procedures and policies to ensure delivery to stores are achieved at minimal cost, injury or environmental incident.
Working in a passionate and supportive leadership team, time will be spent building relationships and creating engagement, as well as:
- Accountable for the successful delivery of Facilities & Management (F&M) services across the portfolio & ensuring properties in the portfolio meet all Woolworths & Primary Connect operation, risk and compliance requirements. Non-conformances to be immediately actioned and escalated as necessary.
- Accountable for F&M operational performance of assets within NSW
- Lead the procurement of region-specific, non-residential services and contracts in accordance with WOW and Primary Connect procurement guidelines.
- Actively participate in all Safety and Risk Management on-site activities & procedures in accordance with National and State regulations and WOW Group and Primary Connect requirements.
- Provide proactive feedback to the National F&M Leadership Team with a view to delivering constant improvement and industry best practice.
- Undertake regular property inspections with the team and be accountable for ensuring any hazards or items of non-compliance are recorded within the nominated platform and closed out within specified timeframes by the team.
- Develop a roadmap to improve the results if required and ensure the team delivers the roadmap within agreed timeframes.
- Delivering the strategy for your respective region in line with the national MHE Strategy
- Actively support team to develop and maintain strong relationships with onsite teams, striving for satisfaction of service delivery with an emphasis on achieving DC KPIs
- Develop strong working relationships internally & with external consultants, service providers and industry influencers to ensure adherence to industry best practice and informed on innovation, working groups and initiatives for industrial properties
- Financial Management: Oversee the onsite F&M team the operational and SIB budget preparation, forecasting and delivery.
What’s in it for you?
- A great opportunity to join an established, profitable business with huge potential to grow, that is part of a greater group with true career progression
- Culture of innovation, recognition and always creating together
- Join one of Australia’s most trusted brands
- Great team benefits and discounts include access to discounts in our supermarkets and liquor partners, novated leases, share purchase plans, reduced insurance products, entertainment, theme parks, cinemas, lifestyle and other attraction discount
Who we’re looking for
We’re looking for a resilient, results driven individual who is able to negotiate and influence stakeholders at all levels. Who will also:
- Strong communication and influencing skills to effectively build collaborative relationships with internal and external stakeholders
- Experience in the facilities and/or property industry, industrial preferred
- Experience in managing direct reports (3+) and/or matrix environment & proven success & ability to optimise team performance and development
- Ability to analyse and resolve complex issues
- Advanced Knowledge of WHS legislation, principles and practices
- Planning, problem solving skills and ability to prioritise and manage multiple tasks
- Proven track record of contract and contractor management
- Experience in delivering results cross-functionally, in a complex, matrix environment.
- Demonstrates genuine care and respect for peoples approachable and available, provides guidance, support and provides feedback
- Resilient and seeks to build that capability in others
- Ability to manage competing priorities, deadlines and inputs from internal and external stakeholders
If this sounds like you and you want to be part of one of the most exciting journeys in Australian retail, apply now! #work180
Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.
We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.
As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.
We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.
We’d love to hear from You
If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI #work180.
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.

