• Creartive & innovative team!
• Permanent position
• Flexible/Hybrid working with Surry Hills location
• Highly visible role with cross functional exposure

We Are WooliesX

At WooliesX, our people believe in creating better everyday experiences for our community.

With 1,800+ team members, multiple practices and over 100 chapters, there’s a home for everyone here. Whether your interests lie in data driven insights and product engineering, digital media, ecom, operations, customer advocacy, commercial, agile or more, you can find your squad across all kinds of capabilities.

Our squads live their “one day”, every day. We work on Australia’s most innovative tech, design, engineering and more to transform the way that millions of Australians live and shop. Physically, you can find us in Surry Hills, but virtually, we can be anywhere.

Our culture combines the support, care and freedom that comes with being part of the Woolworths Group. We are an agile team embracing diversity of thought and positive change. We thrive on pragmatism, mutual respect, care, curiosity, openness, and a proactive attitude. As a team we continually seek ways to support and learn from each other.

What You'll Do

As a Proposition Manager within the Everyday Rewards Program & Lifecycle Tribe, your role is to support design and delivery of a best in class, market leading and commercially sustainable loyalty proposition for Everyday Rewards to deliver on the Group strategy and purpose.

Reporting to the Head of Rewards Proposition, you will work across the Everyday Rewards Tribes to ensure a collaborative and cohesive approach to how we design, manage and evolve our propositions to create member value.

As part of the Everyday Rewards Program Proposition squad, this role is responsible for developing and delivering new features and enhancements for the Everyday Rewards proposition, working closely with the broader Everyday Rewards and Everyday Brand & Marketing Tribes for delivery.

Additionally you will;

• Understand profitability of Everyday Rewards proposition to meet agreed hurdles and ensuring data driven decisioning when it comes to proposition evolution and changes
• Work with Customer Insights CoE and other stakeholders to maintain a deep understanding of customer pain points relative to the Everyday Rewards proposition
• Identify opportunities for proposition development that deliver both commercial and member value
• Develop proposition design ideas and enhancements for competitive advantage through market knowledge & monitor and report on competitor programs and propositions sharing best in class learnings across the business.
• Support the review and understanding of current operations, across all proposition proof points to identify and prioritise areas of opportunity to improve performance and inform future proposition development
• Be part of, and contribute to, Practice/home and Tribe/delivery teams focused on connection and collaboration, individual growth and building people and business capability to enable future success

What You'll Bring

The role requires a person that is a team player, with exceptional relationship building capabilities. You will show initiative with a customer focus and are adaptable to change and be a thought leader with a passion for best practice, innovation and data driven decision making. With the support of a strong team you will be comfortable working independently and proactively to avoid and resolve issues and seeks input where needed proactively.

Additionally you will bring

• Tertiary qualified background in strategy, marketing or product with a commercial focus ideal
• 5+ years experience in loyalty program or subscription business or similar
• Senior Leadership level presentation, communication, financial and planning skills
• Operationally resilient, with a proven track record of delivery in a fast paced commercial context
• Experience working in matrix teams with an ability to nurture productive internal relationships across a complex matrixed organisation

What You’ll Experience

• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
• Opportunity to Salary Sacrifice, enabling team members to purchase selected eligible items or services from pre-tax salary. Can be used for novated leases, superannuation contributions, Qantas Club membership, computing devices etc
• Provisions to allow cashing out of leave and purchasing additional leave
• Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion
Employer of Choice for Gender Equality - Workplace Gender Equality Agency.

Please note that our Talent Team are taking a well deserved break over the holidays, Friday Dec 22nd returning Monday 8th Jan 2024.

We thank you for your patience over this period and wish you a happy holidays

#LI-Hybrid

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI #work180.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.