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Workplace Experience Coordinator
Melbourne
Full time
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
About the team
You will be part of the Workplace Experience team who strive to create great experiences that enable and inspire the amazing people at Xero to deliver a beautiful experience for our customers.
About the role
As a Workplace Experience Coordinator, you’ll be making sure the office is presented and operating in the beautiful and functional way that Xero has become known for. You will deliver consistently high levels of customer service in your interactions with Xeros and visitors while delivering the services required by the business to work effectively. Whilst this role will have an office that is your primary focus, you will support and assist Xeros across the region you are located in.
Your mission will be to “....provide an exceptional workplace experience within beautiful work environments that inspire and enable staff to create beautiful outcomes.”
You will also assist the Director Workplace Experience and the Workplace Experience leadership team to deliver this mission by providing information, process, structure, project and admin support to aid in the efficient delivery of the services we provide.
The scope of projects will be varied, including events, process improvements relating to managing the Workplace Experience teams’ workflows, ways of working research and solutions, using data sources to support decision making on intentional experiences, stakeholder engagement, communication. You will also have a key role to play in supporting cultural initiatives that help keep Xero a great place to work.
What you'll do:
What you'll bring with you:
Lots of great perks, some of which include:
- 28 days of leave each year (annual leave, xtra leave, holiday leave), plus 10 days of Wellbeing leave and 1 day to volunteer in your community. You will also have the option to purchase up to 10 days of Lifestyle leave.
- 26 weeks parental leave payments, Xero 'top-ups' your base salary up to maximum of 100%. Available from your first day.
- Subsidised medical, life, income and trauma insurance for all permanent employees.
- Employee Share Plan - own a piece of Xero!
- Save those hard earned dollars by paying for selected items before tax through LeasePlan
- Check out all the employee benefits, discounts, and perks in one place with our Xero Crew app
Why Xero?
At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. Our goal is to make sure you feel welcome and supported to do the best work of your life.
At Xero we embrace diversity and inclusion and value a #challenge mindset. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.