Our Purpose
At Yarra Trams, we’re not just moving people — we’re moving Melbourne. Your journey is our passion, and it drives everything we do. From the tracks to the teams behind them, we’re committed to delivering world-class service — and it all starts with passionate people like you.
We’re looking for an experienced and strategic Head of Facilities and Network Maintenance to lead the facilities, cleaning, presentation and network maintenance outcomes that shape how passengers experience Melbourne’s tram network every day. This is a pivotal senior leadership role with the opportunity to drive asset performance, strengthen commercial and State partnerships, and build a data-driven approach to safe, reliable and sustainable infrastructure. If you thrive in a complex, regulated environment and want to make a visible impact across the world’s largest tram network, this could be your next stop!
About the role:
Reporting to the Director, Infrastructure, this role will:
- Lead the strategy, governance and end-to-end delivery of Yarra Trams’ facilities, cleaning, presentation and network maintenance portfolio
- Own and deliver the facilities and network components of the Franchise Infrastructure Management Plan and Annual Infrastructure Works Plan
- Drive safe, reliable and sustainable asset performance across depots, workshops, network buildings, plant, equipment and fleet vehicles
- Lead commercial performance and contract governance for facilities, maintenance and cleaning service providers, ensuring franchise KPIs and passenger experience benchmarks are achieved
- Represent Yarra Trams with the State, DTP, VicTrack and key partners on facilities and network maintenance priorities, performance and compliance
- Develop a high-performing multidisciplinary team and embed data-driven decision-making, predictive intervention and continuous improvement across the portfolio
About You:
This role will suit an experienced senior leader from rail, transport or another complex, asset-intensive and highly regulated operating environment who can bring:
- Demonstrated senior leadership experience across facilities, cleaning, presentation, maintenance or asset management portfolios.
- A strong safety mindset, with experience managing critical risks and meeting rail safety, workplace health and safety, environmental and regulatory obligations.
- Proven commercial and contract management capability, including oversight of complex service providers, performance-based contracts, budgets and value-for-money outcomes.
- Strategic stakeholder leadership and influencing skills, with the ability to build trusted relationships with government, regulators, contractors and internal partners.
- Strong financial and asset management experience, including lifecycle planning, renewals, structural defect management, productivity and procurement strategy.
- The ability to lead and develop high-performing multidisciplinary teams, supported by clear executive communication, sound judgement and a continuous improvement mindset.
For a confidential discussion about the role, please feel free to contact Steven Nield, Manager Talent Acquisition & Social Inclusion on either;
M
E :
Steven.Nield@yarratrams.com.au
About our Recruitment Process
After your initial application, here’s what to expect.
- Review: We review and shortlist applications as they arrive, and we may progress strong candidates before the campaign closes. While most applications are assessed after the closing date, early applicants who closely match the role requirements may be contacted sooner. Every application is reviewed first by our Talent Acquisition team and then by the relevant Hiring Manager to ensure a consistent and thorough evaluation.
- Interview: Our interviews are the best way for us to get to know you and determine your fit for the role through questions focused on your behaviours, skills and experiences. Our preference is to meet you face to face but we’re also happy to accommodate virtual interviews to suit your circumstances
- Background & pre-employment checks: If you’re the preferred candidate we’ll ask you to go through a series of background checks, including references, working rights, drug & alcohol and medical checks which are standard for all positions within Yarra Trams
- Offer: Once we’ve had conversations around salary and notice periods, your offer will be extended to you via a secure online platform for your review and acceptance. We’ll then also be in touch with you as you go through Onboarding and your commencement
Why Yarra Trams?
We’re proud to be part of Melbourne’s heartbeat. At Yarra Trams, you’ll find a supportive team, meaningful work, and opportunities to grow your career while making a difference in the lives of thousands of passengers every day.
As the operator of the world's largest tram network and an iconic part of Melbourne's transport system, Yarra Journey Makers is dedicated to serving communities by ensuring safe and reliable travel every day. Join a team focused on helping people and delivering better tram journeys to keep Melbourne moving forward.
Additionally, you will receive:
- A Free travel pass for Victoria’s Public Transport Network
- Competitive salary and great conditions
- Career growth opportunities
- Workplace flexibility
- Access to our Employee Assistance Program (EAP)
- Access to our Paid Parental leave policies
Yarra Trams is an equal opportunity employer. We celebrate diversity and are committed to creating a workplace that is inclusive and encourage applications from all sectors of the community.
Interested? Click Apply Now.
