A new transformational adventure awaits you…
How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?
As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.
Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!
Let’s create a brighter future together, let’s make a difference
It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.
As a Claims Advisor in our Workers’ Compensation team, you’ll manage a portfolio of moderate to complex claims and provide a high level of support to injured workers and their employers.
Sitting within the GI Complex Claims Team, you’ll work closely with key stakeholders to achieve timely, sustainable return-to-work outcomes while ensuring claims are managed in line with relevant legislation, guidelines and Zurich’s governance requirements.
You will also be responsible for the following:
- Manage workers’ compensation claims from inception through to resolution, including complex coverage considerations
- Develop clear case strategies and evaluations to support timely and effective claim outcomes
- Establish appropriate reserves and review them throughout the claims lifecycle within delegated authority
- Act as a technical referral point for workers’ compensation claims
- Partner with legal providers and other external vendors to support effective claim management
- Build strong relationships with employers, brokers, insurers, regulators and other key stakeholders
Important to your success – let’s grow together
You’re a collaborative and thoughtful claims professional who balances sound technical judgement with genuine care for people. You communicate clearly, build trusted stakeholder relationships and remain focused on practical, sustainable outcomes.