A new transformational adventure awaits you…
How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a trustworthy organisation that empowers wellbeing and is accelerating digital transformation sound like to you?
As one of Forbes 2024 ‘World’s Best Employers’ and Fortune's ‘World's Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry - is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.
This exciting adventure will drive positive impact towards our vision to be Australia’s leading digital insurer. So, if you want to be part of a values led global organisation, where real growth and transformation is happening, along with our track record of making a real difference of continuously taking steps toward a sustainable future for our people, customers, communities, and our planet…read on!
Let’s create a brighter future together, let’s make a difference
It's important to know, what you do matters. At Zurich, we don't just cover, we care.
Lead the design team shaping Zurich Australia as a leading digital insurer. Join our Consumer Channel & Capability team as Head of Design on a 12-month contract, starting before Christmas.
As Head of Design, you’ll lead, optimise and governZurich Australia’s design capability, ensuring design delivers measurable customer, partner and business outcomes and moves us closer to our ‘Leading Digital Insurer’ ambition. You’ll lead a multidisciplinary practice spanning service design, UX/UI, product design, design ops and AI enablement, combining practice leadership, people leadership and enterprise transformation accountability.
Working at the intersection of customer experience, digital transformation, business strategy and operating model design, you’ll partner with executive leaders to shape experience strategy, product direction, technology and service delivery. Your impact will be reflected in exceptional customer outcomes, sustained growth, operating model efficiency and design excellence.
Important to your success - Unlock your potential
