Retail Claims Consultant - Income Protection

Let's create a brighter future together!

At Zurich, being a responsible and impactful business is more than a story we tell. We are passionate about our purpose to ‘create a brighter future together’, where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging.

There are many reasons why Zurich is the right choice for you. But perhaps the most important is the opportunity you will have to grow and thrive in your career. Working with global, diverse, and inclusive teams, you'll have the chance to develop valuable skills, explore your passions and make a positive impact beyond your role.

About the role

In this role you’ll manage a mixed portfolio of claims which may include income protection, total and permanent disability, death, terminal illness, trauma, and business expense claims. You’ll manage claims and stakeholder engagement from assessment to determination and enjoy working autonomously to manage technically complex claims, leveraging your understanding of the relevant legislations and guidelines.

Important to your success

• Experience within a life insurance claims role, specifically managing Retail Income Protection.
• Training in medical terminology or an allied health/medical based course.
• You’ll have comprehensive knowledge of medical, legal, product and regulatory issues as well as claims management tools.
• Excellent communication and negotiation skills.

Zurich is here to support you

As you make a difference and have real impact on business outcomes, you’ll feel the support of being part of a strong and stable company. As a long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future. In return for your commitment and hard work Zurich can offer you competitive remuneration, an excellent bonus structure, an annual lifestyle payment and employee discounts. In addition, Zurich is proud of its corporate and social responsibility and offers every employee an annual volunteer day.

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work with us. Apply today!

Zurich is committed to ensuring that our process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to let us know at the time of your application.