Senior Claims Advisor - Major Loss (Sydney or Melbourne)

Zurich Financial Services Australia

Location: North Sydney

Job Type: Not Specified


Why you want to work for Zurich Financial Services Australia
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Open to a range of flexible working options
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16 weeks primary carer leave at full pay
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Zero waiting period for paid parental leave
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Personal & professional mentoring for women
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Employee led diversity groups
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Superannuation while on unpaid parental leave
Job Details

About us

At Zurich, being a responsible and impactful business is more than a story we tell. We are passionate about our purpose to ‘create a brighter future together’, where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging.

There are many reasons why Zurich is the right choice for you. But perhaps the most important is the opportunity you will have to grow and thrive in your career. Working with global, diverse, and inclusive teams, you'll have the chance to develop valuable skills, explore your passions and make a positive impact beyond your role.

About the role

Reporting to the Team Leader for Major Loss & Catastrophe, the Senior Claims Advisor in the Major Loss Team is responsible for managing a portfolio of complex and major event claims within their approved authority levels and across property, engineering, construction and energy sectors.

The overall objective is to provide strong technical and bespoke claims solutions for our customers with an emphasis on strong cost management.

This position is accountable for achieving annual Financial and Quality Assurance Technical targets and ensure all relevant steps are taken to ensure the best possible result is achieved for each of these targets and our customer.

Important to your success

  • HSC or equivalent
  • Relevant Degree (preferred)
  • 7+ years of property claims experience (preferred)
  • Superior technical claims knowledge and the ability to effectively manage technically complex claims autonomously
  • Thorough understanding of the relevant State based legislation and associated guidelines
  • Strong attention to detail and high numeracy skills
  • Ability to direct solicitors/counsel in case management
  • Excellent communication skills

Zurich is here to support you

As you make a difference and have a real impact on business outcomes, you’ll feel the support of being part of a strong and stable company. As a long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future. In return for your commitment and hard work Zurich can offer you competitive remuneration, an excellent bonus structure, an annual lifestyle payment and employee discounts. In addition, Zurich is proud of its corporate and social responsibility and offers every employee an annual volunteer day.

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work with us. Apply today!

Zurich is committed to ensuring that our process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to let us know at the time of your application.

You’ve got this!