- Outstanding opportunity to build and progress your career
- Use your passion and expertise to drive positive outcomes for our customers
- 12 Month Fixed Term Contract
A career that gives you more
Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper. We currently have an opportunity for a Consultant Channel Personalisation to join the Remediation Communications team.
In this role, you will support the design and build of a world class channel personalisation function through the design, management and delivery of marketing and enterprise owned channel communication activity within Remediation. Specifically, you are to:
- Design, build and deliver personalised customer communications/experiences within channels and across platforms
- Provide subject matter expertise regarding best practice multi-channel, multi-step communication design
- Drive continuous improvement in efficiency and effectiveness through the Remediation Communications team, tools and processes
What you will bring
In this role you need to have loads of passion and be a pro-active self-starter to ensure effectiveness in the role. You are also well organised, have superb attention to detail and apply logic in dealing with problems. You can demonstrate:
- Experience in Marketing and Advertising Technology (MarTech / Adtech), and preferably with Salesforce Marketing Cloud or the Adobe suite: Campaign, Audience Manager, Target and Analytics
- Experience in Banking & Financial industry
- Design, build and deliver personalised customer communications/experiences within channels and across platforms
- Provide subject matter expertise regarding best practice multi-channel, multi-step communication design
- Drive continuous improvement in efficiency and effectiveness through the Channel Personalisation team, tools and processes
- Ability to execute and deliver for results
- Expertise in building relationships & influencing across all levels of stakeholders
By joining this team, you are committing to putting our customers’ needs first every time. You will be ambitious for growth; always curious and learning. You will speak honestly, always valuing the time and opinion of others. You will own your work, doing what’s right, even when it’s hard.
About NAB
At NAB, we believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers - and for the community too.
The benefits
From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits.
If you think this role is the right fit for you, we invite you to apply. Let’s have a serious but informal chat about who you are and what drives you. We’d love to share our vision for the future of banking.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.