Join our DHL Express Family and be a part of the most international company in the world! We operate in more than 220 countries and have been pioneering international express shipping since 1969.
We have an exciting opportunity for a Customer Service Superstar to join our Customs team as a Support Agent!
WHAT WILL MY JOB LOOK LIKE?
- Working with our Customers to ensure their goods transition through biosecurity smoothly
- Interacting with customers via all communication channels
- Facilitating biosecurity inspections for shipments arriving from overseas
- Using your initiative to solve any problems that might occur during the biosecurity process
- You'll get to work with 7 other clearance support agents in a fun and diverse team based in Mascot
- This is a full time role working Tuesday to Saturday from 1pm-9pm (hours are slightly flexible, shift penalties apply!)
WHAT CAN I BRING TO THE JOB?
- Minimum 1 Year Customer Service Experience
- Some experience with either Customs or in the logistics industry would be helpful but not essential
- Excellent problem solving & decision making skills
- High attention to detail
- Exceptional customer focus and the ability to multi-task
- Great communication skills
- A focus on teamwork
WHAT'S IN IT FOR ME?
- Join a motivated, passionate and diverse international team
- Great opportunities for growth and development
- Certified by Great Place to Work, Top Employer and Work180
- Just announced in the top 2 Best Workplaces in Australia for 2021 by Great Place to Work
- Have an impact! We have committed 7 billion euros over the next ten years to reduce CO2 emissions
- A competitive salary package and access to employee benefit
Apply now and start your career with DHL Express!