Location

Sandvik seeks:

Key Account Manager – Orange, NSW

Sandvik Mining and Rock Solutions is a leading supplier of equipment, tools, services, support and technical solutions for the mining and construction industry, and our operations and organizations are spread around the globe. We offer you a world of opportunities and our diverse businesses and cross-border networks enable you to explore your potential and thrive.

The role

Developing the relationship with strategically important Customers, the Key Account Manager is responsible for business growth by developing, maintaining and growing select key customer accounts through an effective relationship management process, matching the customers’ strategic requirements with value propositions from Sandvik. Travel to key customer locations will be necessary, state-wide and interstate, up to 50% of the time. The role is equal parts managing our relationship in order to grow our business and progress technology adoption with the customer, driving customer loyalty, and managing information flow to and from our internal stakeholders to align with the customer’s key business needs.

Key performance areas

• All employees and workers are required to conduct themselves in accordance with our EHS Vision to achieve Zero Harm to; our people, the environment we work in, our customers and our suppliers
• Create and manage a detailed Account Business Plan for each account, which sets out the future business growth of the account by collaboratively creating value with the customer.
• Develop relationships and communicate effectively within both internal and external organisations to deliver engagement across all levels to ensure that identified value is captured.
• Ensure that the value delivered by all the Sandvik offering is understood by the relevant customer stakeholders at all levels as it applies to them.
• Measure the performance of the customer account against the expectations of the plan and adjust wherever necessary through effective and decisive action.
• Demonstrate the progression of the customer relationship through engagement with and adoption of digital, sustainability and automation solutions.

Your profile

You will be a business professional, with a passion for technology adoption, a focus on customers, and a keen sense of identifying and delivering value to organisations. You will be achievement driven and have a track record of achieving those great results through teamwork and collaboration.

Your customer relations and communication skills will be your strength, and you will have a good ability to understand customer’s business and processes, along with business development experience with demonstrated growth results.

A high level of initiative, drive and determination to set ambitious financial and non-financial targets and achieve goals through exceptional levels of customer satisfaction is a key consideration in the selection for this position.

You may have experience and knowledge from within the mining industry, or alternatively you will be able to demonstrate that you have the passion and transferable experience and knowledge to make you successful in this role.

Agencies need not apply.

Where others see many, we see you – personally – and only if we truly understand you, can we add value to your development. We recognize and value your passion to win and strategic focus.

You must have the right to live and work in this location to apply for this job.

How to apply

Click ‘Apply Now’ button, or access the Sandvik website www.home.sandvik/careers.

Applications close: 3 September 2021

Recruitment Specialist

Caitlin Farley

07 3621 1823

Sandvik is a high-tech and global engineering group offering products and services that enhance customer productivity, profitability and safety. We hold world-leading positions in selected areas – tools and tooling systems for metal cutting; equipment and tools, service and technical solutions for the mining and construction industries; products in advanced stainless steels and special alloys as well as products for industrial heating. In 2018, the Group had approximately 42,000 employees and sales of 100 billion SEK in more than 150 countries within continuing operations.