Before Cassidy Thomas ever stepped into the driver’s cab of a coal train, she was running restaurants, clocking 12-hour shifts with barely a pause to catch her breath. The leap she made into rail wasn’t just a career switch, it was a life overhaul—and she’s never looked back.
“I wanted to drive trains because my family work in the railway and I always thought it looked like something exciting and different,” says Cassidy. “So I took the leap and threw my hat in the ring.”
After years in hospitality, Cassidy was ready for change. Pacific National caught her eye not just for the role, but for the values she saw reflected in the company culture. “It looked like a company that was more personal, family-oriented,” she says. “That’s what drew me in.”
Starting at Pacific National in early 2024, Cassidy moved through training with a sense of encouragement she hadn’t experienced in previous roles. “I felt very supported in my journey to become a train driver,” she says. “Between having a permanent mentor and time in the classroom, I was set up for success.”
When challenges arose or questions emerged, Cassidy always found help nearby. “Everybody was there to help. If I had any gaps or needed clarification, someone would always be willing to answer,” she shares.
Her day-to-day now is about more than just getting from A to B. It’s about clarity, purpose, and having the space to live a full life.
Did you know Pacific National offers various career development programs as well as flexible working options?
What does she love most about her new role? For Cassidy, it’s all about balance. “I love driving trains because it gives me job security and a good work-life balance,” she says. “I can work, travel, and spend time with my family in ways I never could before.”
With a partner who’s also a train driver, that balance isn’t just personal, it’s shared. And within her depot, she’s found support from every level. “All of our supervisors are former drivers,” Cassidy explains. “So they know what we’re experiencing and can give real, practical advice.”
Recognition matters too. “Supervisors make a point to tell us what we’ve done well and where we can improve. You really feel seen.”
Cassidy also sees the path ahead clearly. “There’s so much growth here,” she says. “From train driving to mentoring, supervising, even leadership, I’ve seen others progress and know those same doors are open to me.”
While rail might not be the first industry that springs to mind for women switching careers, Cassidy’s story proves the opportunity is real and rewarding. Pacific Nationall isn’t just offering jobs; it’s opening up futures with support systems that feel human, grounded, and empowering.
Unlike many male-dominated industries where support can be scarce, Cassidy found mentoring, community, and belonging from day one.
“If you’re thinking about joining Pacific National, I wouldn’t even think twice,” she says. “Just do it. You’d regret it if you didn’t.”
From burnout to balance, Cassidy’s story shows what’s possible when the right opportunity meets the right environment. What career path could open up for you with the right support behind you?
If you’re looking for a workplace that values your growth, champions inclusion, and offers real flexibility, Pacific National could be the change you’ve been waiting for.
