Facilities Manager (Soft Services)


Location: Brisbane

Job Type: Full time


The Role

As the Facilities Manager (Soft Services), you will be responsible for overseeing and managing all aspects of soft services within our clients’ facilities. This includes but is not limited to cleaning, waste management, pest control, landscaping, and other non-technical services. Your role is crucial in ensuring a well-maintained and welcoming environment for our client’s guests.


  • Develop and implement comprehensive cleaning schedules to maintain high standards of cleanliness throughout the facilities.
  • Monitor and evaluate the performance of cleaning staff, ensuring adherence to quality standards.
  • Implement effective waste management strategies to minimize environmental impact.
  • Collaborate with waste disposal vendors and ensure compliance with regulations.
  • Oversee landscaping and groundskeeping activities to create a visually appealing and safe outdoor environment.
  • Coordinate with external vendors for landscaping services.
  • Implement proactive pest control measures to maintain a pest-free environment.
  • Respond promptly to any pest-related issues and coordinate with pest control service providers.
  • Develop and manage budgets for soft services, ensuring cost-effectiveness and efficiency.
  • Identify opportunities for cost savings without compromising service quality.
  • Ensure compliance with health and safety regulations in all soft services activities.
  • Conduct regular inspections to identify and address potential hazards.

Qualifications and Experience:

  • Proven experience in integrated services and as Facilities Manager or similar role, with a focus on soft services and delivering exceptional customer service for.
  • Strong knowledge of cleaning and maintenance practices and procedures.
  • Excellent organizational and leadership skills.
  • Ability to manage budgets and demonstrate cost-conscious decision-making.
  • Familiarity with health and safety regulations.
  • Exceptional communication and interpersonal skills.
  • Relevant certifications in Facilities Management is a plus.

Why Join Us / Benefits:

  • Opportunity to work in a dynamic and supportive team environment.
  • Competitive salary and comprehensive benefits package.
  • Professional development and growth opportunities.
  • Work-life balance with flexible working hours.
  • Employee Recognition Program
  • Excellent Company Benefits
  • Paid Parental and Volunteer Leave
  • Donation Matching and much more!
  • Collaborative work environment: Join a supportive team that values innovation, collaboration, and continuous improvement.

BGIS is a global leader in the provision of facility management, project delivery, energy & sustainability, asset management, workplace advisory, and real estate services. With a combined team of over 10,000 globally, BGIS focuses on delivering innovative service solutions that create value.

Globally, BGIS manages over 50,000 client locations totalling more than 50 million square metres across markets including Government, Education, Utilities, Financial Services, Oil & Gas, Healthcare and Cloud Enterprise.

Join our team of dedicated professionals and contribute to the success of our organization by applying for the Facilities Manager – Soft Services role. Apply now by submitting your resume!

BGIS, we value diversity and are committed to creating an inclusive and safe work environment for all employees, we have passion for sustainability and drive for innovation.

Further information is available at apac.bgis.com.

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