About the role

We are seeking highly skilled IT Infrastructure Support Engineers to join our team in Brisbane. In this role you will be responsible for providing expert-level support for one of our global clients. This is a highly autonomous position that requires true professionals with great customer service skills, to represent CGI on this major program of work.   

We offer a flexible work environment including hybrid work, with a minimum 3 days/week office and client site attendance, and as operational requirements dictate.
 

What you'll be doing

• You will provide ongoing maintenance, support, upgrades, and enhancements within the OT environment.
• Perform OT architecture reviews and provide technical guidance to stakeholders.
• Participate in the planning of IT security upgrades and ensure implemented security controls work as intended 
• OT Security process control maintenance.
• Implement and maintain effective backup and disaster recovery strategies to protect our data
• Assess and manage issues and problems, including Security Incidents
• Incident Response rectification and remediation.
•  Asset register maintenance and configuration of inventory tools.
• Logical network drawing advancement and remediation as required.
• Provide after-hours support on an exception basis.
   

What we're looking for

• 7+ years’ experience in corporate or enterprise IT, providing support over different environments (e.g. Test, UAT, Dev, Prod, DR)
•  OT/IT knowledge and experience across Windows/Unix Systems
•  Familiarity with security measures to protect corporate and operational environments
•  Global Industrial Cyber Security Professional (GICSP) certification preferred
•  Knowledge of EndPoint security packages such as Trellix EndPoint Security/ePO
•  SIEM service management experience 
• Advanced Vulnerability Remediation experience
• Network experience including firewall configuration and maintenance 
• Advanced backup/restore experience – Disaster Recovery
• Ability to Interpret Process Control Domain IT Security standards and communicate requirements to others
• Ability to work effectively within a team to ensure effective delivery of support services
• Must hold full permanent work rights for Australia
   

Why work for CGI?

Make a difference

From utilities and cybersecurity to government and financial service, we provide high end IT and business consulting to the world’s most vital and exciting sectors. We’re proud to partner with our clients to bring real business value and contribute to their success by delivering practical innovation that helps them meet their goals. 

Your work is what you make it.

We provide a working environment where our CGI Partners are empowered to shape their careers and take on new responsibilities. As owners, we have the opportunity to drive our careers, forge meaningful relationships with our clients, and benefit from a job well done. 

We enjoy what we do 

As owners, we’re invested in creating an environment where we enjoy working together and learning from each other. We work with teams from all across the world and celebrate our CGI Partners’ unique differences. We thrive on building strong relationships with our fellow CGI Partners and supporting each other to develop professionally and achieve our potential. 

Great benefits and work-life balance

We strongly believe that work-life balance is crucial to our success and the success of our CGI Partners. At CGI, a positive work-life balance is encouraged and supported. We offer flexible work wherever possible and invest in benefits and services that are truly valued by our CGI Partners, such as our world leading health and wellbeing program, Oxygen.

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At CGI, we recognise the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our CGI Partners to succeed and grow. 

CGI is proud to be a Work180 endorsed employer for all women.

We are committed to providing an inclusive, diverse and equal opportunity workplace. When you apply, please share any reasonable adjustments you may need during the interview process.

Apply today for more information.