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Revenue Operations Manager

New South Wales
Full time
Posted
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Easy Agile
I.T., digital & online media services
51-100 employees
2 jobs
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About Easy Agile

Easy Agile is an Australian founded bootstrapped start-up. We have four products built on top of Atlassian’s flagship product Jira, sold via the Atlassian Marketplace. Profitable from year 1, we are on a truly unique journey with an emphasis on work/family/community/self balance, while growing a high-performing team. Due to our extremely fortunate position, we are driven by giving back to our community and our people - enabling our people to live the lives they only dreamed of.

Our HQ is in Wollongong and we have an office in Sydney, but you can find us scattered along the coast anywhere from Brighton to Tweed Heads.We offer flexible working, so you can be based anywhere in Australia! We optimise for collaboration and connection face to face as a team each quarter.

We believe that being agile is a mindset, and that true agility unlocks a team’s potential to be happier at work, have more impact in the solutions they’re building, and be more focused on their customer’s success! That’s why our purpose is to help organisations realise the benefits of being agile. We’re proud to call over 1,900 companies our customers, including Netflix, Harvard, Amazon, Lego, Mercedes and Twitter.

About the role:
As our first mid level Revenue Operations Manager, you’ll play a pivotal role in optimising and aligning the processes, systems and data that our Go to Market functions rely on. Collaborating closely with Marketing, Partnerships and Customer Experience, you’ll help enhance operational efficiency, ensure our strategies are data focused and empower our teams to make informed decisions that drive growth and elevate the customer experience.

To really understand this role, let’s fast-forward to your 2 year anniversary at Easy Agile to see what you have achieved in your role as Revenue Operations Manager:

  • You’ve developed and maintained a complete 360 degree view of the customer lifecycle by integrating data from multiple sources and maintaining a consistent, unbiased dataset.
  • Our Hubspot environment is in a dream state, capable of tracking specific customer and partner activities, leads, interactions and streamlining communications.
  • The process improvements you’ve implemented have removed friction and enhanced efficiency across Go to Market operations, enabling our teams to focus on what they do best.
  • You’ve built deep, relationships with our Marketing, Partnerships and Customer Experience functions. With your support, they seamlessly communicate and share data, aligning their initiatives with company goals.
  • The reports, dashboards and benchmarking data that you’ve generated have provided valuable insights that have guided decision making, helped us identify new opportunities and assess the effectiveness of ongoing initiatives.
  • You’ve identified bottlenecks in our sales process and leveraged your experience to recommend the tools and resources needed to enhance close rates and accelerate sales velocity.
  • You’ve trained and empowered team members on best practices and tools, elevating their skills and setting a high standard for revenue operations across the company.

    • About you:

  • You have 2-3 years of experience in Revenue Operations or a similar role.
  • You’re a Hubspot pro and configuring workflows, automating tasks, troubleshooting and integrating the platform with other tools is second nature to you.
  • You have a knack for spotting opportunities to streamline workflows and improve processes, making things run smoother and more efficiently.
  • Your strong analytical skills allow you to interpret data and generate meaningful and actionable insights.
  • You’re comfortable making informed decisions even with imperfect or limited data and you know when optimise for speed or scale.
  • You thrive in a collaborative environment where you can partner closely with cross functional teams to achieve common goals and support collective success.
  • You’re skilled at managing diverse stakeholder relationships, balancing priorities and clearly communicating expectations across different teams.

    • We’ll be excited if you have:

  • Experience working in a Product Led Growth model, servicing Marketing, Partnerships and CX teams.
  • Experience contributing to and supporting data governance practices.
    • To support you at work and play, here are the fantastic benefits and perks you’ll enjoy at Easy Agile

    - Unique and generous Employee Share Option Plan (ESOP).
    - Flexible working options (because we value outcomes over output).
    - Four paid volunteer days a year to dedicate to your favourite cause.
    - An annual learning allowance of $5,000 to help you up-level your skills.
    - Bi-annual hackathon days to explore new ideas.
    - 2% in additional superannuation contributions per annum.
    - Company-funded parental leave (20 weeks full pay for the primary caregiver and 6 weeks for the secondary caregiver).
    - Summer sessions where you get half days off on Fridays (Dec-Feb) to enjoy the amazing weather as you please.
    - $2000 to put towards your home-office fit out (if you choose to work from home).
    - Quarterly team off-sites to invest in collaboration and connection.
    - Opportunities to travel overseas to conferences to learn more about our customers and agile.

    People over perfection
    If you are excited about this role but not sure if you meet all of the criteria, please apply. Research shows women and minority groups are less likely to apply for roles where they don't meet 100% of the criteria. We value punching above our weight and people over perfection, so go ahead and apply - we'd love to hear from you.