CSS ANZA Head of BOS & NMA
About this opportunity
About this opportunity
As the Head of BSS OSS Network Management and Automation Domain for ANZA CSS, you will be fully accountable for delivering solutions covering the CSS BSS OSS Network Management and Automation portfolio for all the customers in Australia and New Zealand. In this new unit, you will lead a team of Project Managers, Solution Architects, and Integration Engineers with expertise in the BSS OSS Network Management and Automation Domain. The Head of Core Network Applications Domain will be a pivotal force in driving the success of our customer delivery services across all ANZA customers. This is a high-impact role that will not only lead our domain capabilities to fulfil each of the customer’s demands but also will support ANZA CSS organization in business development activities to reinforce our value proposition with technical expertise during the presales engagements. This role reports to the Head of CSS in CU ANZA and part of the leadership team.
What you will do:
- Lead the portfolio of projects under the domain responsibility and secure operational and financial progress as per the approved business case.
- Build and maintain service delivery resources and competence in accordance with CU CSS delivery capacity planning.
- Secure effective staffing of projects and presales engagements including right-shoring strategies.
- Act as design authority in the domain.
- Promote asset reuse and industrialization.
- Collaborate with cross functional teams to secure customer commitments and delivery excellence.
- Ensure full adherence to Ericsson processes, ethics & compliance directives, and cultural sensitivity
- Identify opportunities for process improvements and lead initiatives to implement new procedures
- Engage with the customer at all levels, including c-level.Control Unit’s budget and secure cost recovery.
- Drive knowledge sharing and promote best practices.
- Act as the escalation interface towards the Market Area and Business Area for the solutions under the domain responsibility.
- Actively participate in Sales, Project & Operations governance.
- Effectively build, lead, and develop a customer facing teams that consistently earns the trust and confidence of key customer stakeholder groups.
- Actively contribute as a member of the ANZA CSS LT to the overall success of the organization.
To be successful in the role, you should have:
- Deep expertise in the CSS BSS OSS Network Management and Automation portfolio with sound understanding of CSS BSS OSS Network Management and Automation Portfolio’s vision, business objectives, products, solutions, and services.
- 10+ years in leadership positions with customer exposure
- Extensive experience managing a project portfolio and deliveries towards customers.
- Experience with Ericsson’s project management framework, processes, and tools
- Excellent interpersonal and communication skills and be able to interact with people at all levels.
- Financial acumenRole model of Ericsson’s Core Values
- Customer focused, sees the big picture, can get things done with agility and speed.Self-motivated, with positive attitude and drive to solve problems and expand knowledge.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us.
We are proud to announce at Ericsson Australia, our employees have once again voted us as a Great Place to Work® and we have been officially Certified™ in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.
Ericsson Australia Employee Benefits:
- Wellness: Ericsson Australia offers a variety of programs crafted to support your physical and emotional wellbeing.
- Paid Time Off: We encourage all employees to switch off to recuperate and recharge through paid time off.
- Work Conditions: Looking to find better work / life balance? Speak to us about flexible work arrangements**
- Employee Discounts: We offer employees access to discounted health insurance, groceries and entertainment through our partner providers.
- Employee Development: Working at Ericsson gives you access to Degreed, an integrated learning platform where you can learn, upskill, develop and measure your skills.
- Awards: Ericsson values dedication, and we regularly recognize employee commitment through award programs i.e. service awards and peer recognition.
Primary country and city: Australia (AU) || Melbourne
Req ID: 759004