Assistant Operations Manager

Great entry-level position, with opportunity to grow with the world's most successful privately-owned property agency.

At Knight Frank Newcastle (KFN), we are part of a global property powerhouse dedicated to providing our clients the best advice across commercial property transactional and advisory services. We champion a diverse and inclusive workplace, where people are encouraged to bring their whole selves to work as we strive to be the “first choice property partner in Newcastle and the Central Coast”.

The role:

Knight Frank Newcastle manage 8 shopping centres across Newcastle and The Hunter on behalf of Region Group.

We are seeking a motivated and energetic operational/facilities professional to join our fast-paced, Retail Shopping Centre Team. As the Assistant Operations Manager, you will provide ‘boots on the ground’ support to our Operations Management Team, across the Newcastle West and Raymond Terrace Hubs.

This role is responsible for hands-on support operationally and to assist the broader Operations team achieve key service targets. The key focus of this role is to ensure that the Centre's are managed in a safe, efficient and inviting manner. This includes tasks and roles associated with managing a shopping centre such as facilities and contractor management, administrative duties, tenancy delivery and retailer engagement, tenancy fit outs and compliance matters.

Key Tasks:

• Operations: Assist with the hands on running of the day-to-day operations of a Shopping Centre(s), including statutory compliance, WHS and safety management, OPEX and CAPEX requests/planning and driving contractor management to achieve the Centres’ strategic objectives, with support from the respective Operations Managers.
• Financial Reporting: Responsible for the coordination of the operational budget, including accruals, variance commentary reporting, completion of annual budgets and re-forecasts and outgoings and tenant charges.
• Relationship management - Develop good working relationship with tenants, contractors and the wider regional Centre Management Team.
• Administration: Coordination of the business reports, co-ordinating and approving invoices and timely payment.

Who are we looking for?

• Previous experience within an account’s /property administration role OR trade background is desirable.
• Demonstrated skills and confidence in utilising the MS Office Suite and familiarisation with operations / facilities applications.
• High level organisational skills with the ability to juggle multiple priorities, calmly and professionally.
• A high attention to detail.
• The ability to show initiative, be motivated and proactive.
• Strong written & verbal communication skills.
• Experience in or an understanding of the commercial real estate industry will be highly regarded.

What’s in it for you?

• An attractive remuneration package congruent with skills and experience
• Be part of a fast paced, growing organisation that supports career development
• Additional Leave - a total of 6 weeks per annum!

If this sounds like you - this is your opportunity to be part of a team where individual uniqueness is celebrated, contribution is rewarded, and voices are respected and heard. A place where everyone is supported to perform at their best.