Operations Manager
Salary: Annual package
About us:
At Knight Frank we’re passionate about property, but it takes more than passion to make us the world’s most successful privately-owned property agency and consultancy.With a 125-year heritage, we are part of a global property powerhouse dedicated to providing our clients the best advice across commercial and residential property transactional and advisory services.
Knight Frank is a place where you can bring your whole self to work. That’s what makes us a diverse collection of experts, problem solvers and innovators. Our purpose is to empower and encourage our people to think differently about how we can make a positive impact as a firm.
What’s in it for you?
- Competitive remuneration package
- Career development opportunities such as internal and external mentoring, leadership education training, and study leave to focus on your personal growth.
- A generous 16-week parental scheme plus superannuation for a full 12 months
- Birthday leave
- Swap around a public holiday for a cultural swap day!
- Two Wellness Days to allow you to focus on your own physical and or mental wellbeing
- A workplace where you can access 2 weeks additional leave each year so you can take that extra break with family or friends
- We applaud your need to give back to the community and give you 2 paid volunteer days each year to support one of our-affiliated charities
- Our reward platform “The Vault” which gives you access to a great range of discounts at popular retailers and supermarkets as well as lifestyle benefits and corporate discounts
- Because life can throw the unexpected at us, we help subsidise private health insurance excess, if you or an immediate family member requires hospitalisation
- Plus, so much more!
The role:
Join Knight Frank as an experienced and proactive Operations Manager based in .
The Operations Manager is responsible for effectively managing operations, maintenance, and compliance. Key responsibilities include overseeing day-to-day activities, maintaining the property to high standards, and providing technical and maintenance advice to support the centre management team and client.The ideal candidate will possess extensive shopping centre management experience and a strong understanding of retail asset complexities.
Key responsibilities:
- Establish and manage a comprehensive Planned Preventive Maintenance Programme for all plant and equipment items
- Act as the primary point of contact for technical and maintenance advice, supporting the Property Manager and client
- Conduct regular inspections, ensuring cleanliness and maintenance is carried out to a high standard
- Oversee day-to-day operations, including engineering, risk management, and compliance
- Identify and recommend opportunities to improve maintenance and operational efficiencies
- Coordinate and ensure compliance with Emergency Evacuation Training and Procedures
- Assist the Centre Manager in driving sustainability goals
- Manage contracts and agreements with contractors effectively
- Utilise the Facility Request Centre (FRC) to address tenant requests promptly
- Support the development and implementation of capital works projects
- Assist the Centre Manager with capital expenditure implementation, forecasting, tendering, and management
Who are we looking for?
- Minimum 2 years of commercial/retail/industrial experience in facilities and/or property industry
- Trade qualification in electrical, mechanical engineering, or plumbing; or significant work experience in a similar role
- Hold SA Property Managers Registration License, or be willing to obtain within 6 months at own cost
- Tertiary qualifications (degree or diploma) in Facilities Management or related field
- Valid driver's license
- Solid understanding of Facilities Management
- Strong knowledge of maintenance best practices, compliance requirements, and building systems
- Proven track record in contractor management and ensuring quality control and compliance
- Excellent written and oral communication skills
- Practical and proactive attitude
Not the perfect fit?
We encourage applications from people of all backgrounds and abilities - as every person and their situation is unique, we look at this on an individual and applied role basis. We actively encourage you to apply for roles that suit your background and skillset. You might have something we didn’t realise we needed.Please note, that if you are successful in securing a role, you will be subject to police checks as part of our standard recruitment process.Applicants with Australian working rights need only apply. No Agencies please.