Coordinator Systems and Quality

Reference number: 10466

Closing date: 11:45pm, Friday 6 December 2024

• Full-Time Temporary position available.
• Salary commencing at $106,194.54 per annum plus 11.5% superannuation, commensurate with experience.

The Opportunity

Moonee Valley City Council is looking for a motivated and capable individual to oversee Aged and Disability Services' adherence to quality and compliance obligations, performance reporting, continuous improvement, client management system maintenance, and business systems and processes.

Responsibilities

• Work with the broader leadership group to drive the development, implementation and review of policies, procedures and work practices
• Responsible for maintaining compliance and accreditation with relevant legislation, policies and procedures for the department.
• Oversee and manage the departments client management system to ensure the system effectively supports the departments business needs
• Develop, implement and coordinate sustainable initiatives, policy options and continuous improvement projects.
• Ensure efficient and effective leadership and management of the Business Support Officer(s) and associated systems and processes, including payroll, client invoicing, reporting to funding agencies and client communications.
• Prepare and present an analysis of quarterly performance reports to the Aged and Disability leadership team
• Investigate and analyse process issues, procedures and other issues relating to the effective operation of the department.
• Using project management skills, lead multi-disciplinary projects/working groups to plan and develop collaborative and coordinated community service opportunities.
• To contribute to the success of the Aged & Disability Department through active teamwork and effective performance of the responsibilities and duties of the position.
• Build and maintain strong working relationships with internal and external key stakeholders, including community consultation, to ensure the effective development and delivery of consumer services.
• Provide prompt, accurate, courteous and consistent service when dealing with Citizens and ensure that all obligations, agreements and deadlines are met whilst always seeking positive outcomes for those dealing with the City of Moonee Valley.

Next Steps
Applications must be submitted through our online system and should be in line with the Moonee Valley City Council Application Guide and address the Key Selection Criteria. Applications that do not meet these requirements may not be considered.

Please view the Position Description here or for further information and/or to discuss your salary expectation, please contact Janine Livingston, Manager Young, Inclusive and Ageing Communities on (03) 9243 8897

In line with Council Policy, Council positions require you to be vaccinated against COVID-19. If you are successful in our recruitment and selection process, you will be required to provide evidence of your vaccination status.

Our Culture of Inclusion

If you are interested in the role but feel you may not meet the full range of selection criteria, we encourage you to contact us to discuss your experience and application for this position.

We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services and our community. With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career. We recognise the importance of balance and embrace work agility, understanding that this means different things to each and every one of our employees.

Moonee Valley City Council is proud to be an Equal Opportunity and Child Safe employer and we value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email H2@mvcc.vic.gov.au or call 9243 1122.