Manager Technology Business Engagement Asset and Demand
Job Expectations
Build your career and Australia’s future.
Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.
A bit about your role
The Manager – Technology Business Engagement – Asset & Demand (TBE Manager) plays a critical role in advancing operational asset lifecycle practices across SEO to align with nbn’s business priorities and contractual obligations. This position involves governing IT asset management by collaborating closely with IT product owners, Business Unit consumers, and architectural teams to enhance the IT asset management discipline across the enterprise. A key responsibility is to ensure that asset portfolios are managed with precision, providing clear guidance and controls that align with nbn’s resilience posture and risk appetite. Additionally, the TBE Manager supports senior leaders and business partners in making informed decisions regarding key investment choices throughout the IT asset lifecycle, while ensuring compliance with commercial contracts and license agreements.
To achieve these objectives, the TBE Manager collaborates with SEO teams, business stakeholders, and third-party partners, fostering effective cross-team collaboration. They offer guidance, encourage innovative thinking, and ensure resources are allocated appropriately. By influencing Architecture and Domain teams to incorporate IT asset management into their investment decisions, and leveraging industry expertise through supply partners, business partners, and business unit teams, the TBE Manager acts as a pivotal influencer. Their focus is on uniting the right people and practices to evolve SEO, accelerating nbn’s transformation and delivering the capabilities that will shape the future of nbn.
A bit about you
You bring extensive experience in managing large-scale CMDBs or business-critical applications, coupled with exceptional customer service skills and a track record of exceeding service satisfaction standards. You are adept at engaging effectively across all business levels, building and maintaining strong relationships with key internal and external stakeholders. Your commercial and financial expertise includes implementing contracts, reviewing invoices, and conducting IT budget forecasts. Additionally, you have successfully built teams from the ground up, achieving measurable success.
Your in-depth knowledge of IT environment technologies and their associated support systems is complemented by your experience in managing third-party service providers to deliver new services and support outcomes. You possess strong communication and influencing skills, enabling you to establish and maintain trusted relationships with key business stakeholders and deliver clear, impactful messages. Your planning and organizational abilities are crucial, particularly in implementing operational change and managing projects. Preferred qualifications include certifications in Technology Business Management or Cloud FinOps.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for two years running, and have active employee-led diversity pillars.
We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please recommend us at the time of application (via recruitment@nbnco.com.au) and we will adjust to meet your needs.
Where to from here?
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this role is a permanent Opportunity and applications for this role will close at midnight on Sunday 22nd September 2024.
To be eligible for this role, you must have full working rights in Australia.