Regional Development and Engagement Manager
Job Expectations
Build your career and Australia’s future
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We have an exciting opportunity at nbn, as Regional Development and Engagement Manager for Central Queensland (encompassing Whitsunday Regional Council, south to Rockhampton Regional Council and out to the border). Some of the larger towns in this area include Mackay, Bowen, Proserpine, Rockhampton, Yeppoon, Emerald, Longreach, Winton, Barcaldine, Blackall, Moranbah and Clermont reporting to Head of NBN Local- Queensland.
The nbn Regional Development and Engagement Manager (RDEM) sits within the nbn Local team in the nbn Regional Development and Engagement (RDE) Business Unit. This role will be accountable for integrating with the community to lift the digital capability within a defined geographical region. This will be achieved through engaging strategically with internal and external stakeholders to develop and execute a regional strategy encompassing the region’s community and business sectors. The nbn RDEM will establish and foster relationships with key external stakeholders within their region to maximise nbn’s brand and reputation within the region and identify and execute against opportunities to create shared economic or social outcomes.
The role involves developing and implementing regional strategies to boost engagement in the nbn. It aims to increase awareness and participation in nbn's network upgrade programs, thereby optimising investment and enhancing reputation in regional Australia. The role also involves driving awareness of nbn's new developments program among regional stakeholders and identifying new strategic opportunities. Relevant co-investment collaborations are identified and developed, supporting project delivery from construction to activations. Insights are captured and shared internally to ensure that partnerships, programs, campaigns, and nbn's product roadmap align with the needs of rural and regional customers.
A bit about you
The role requires a candidate with good experience in senior roles involving complex stakeholder management and business development. The candidate must demonstrate exceptional stakeholder management skills, with experience working with external stakeholders such as the community, business, and government. They should have the ability to apply highly developed communication skills to influence a range of stakeholders, including the media.
The candidate should be able to work collaboratively in a large matrix organisation, aligning cross-functional teams towards key regional objectives. They should have a strong track record of utilising a range of community engagement tools to exceed community engagement targets and solid customer service skills to exceed service satisfaction standards.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. We’ve created Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please recommend us at the time of application (via recruitment@nbnco.com.au) and we will adjust to meet your needs.
Where to from here?
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
***Please note, the position is based in the Central Queensland (encompassing Whitsunday Regional Council, south to Rockhampton Regional Council and out to the border). Some of the larger towns in this area include Mackay, Bowen, Proserpine, Rockhampton, Yeppoon, Emerald, Longreach, Winton, Barcaldine, Blackall, Moranbah and Clermont.***
Please note this position is permanent and the applications close midnight Monday, the 28th of October 2024.
To be eligible for this role, you must have full working rights in Australia.