Job Expectations
Build your career and Australia’s future.
Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.
We have an exciting opportunity at nbn, as the Technical Product Owner, reporting to the Senior Manager Partner Experience.
A bit about your role
The Technical Product Owner for Partner Experience is responsible for enhancing the digital integration and collaboration between nbn and its business partners, including RSPs, Delivery Partners, MSPs, and others, by managing platform features and lifecycle.
The role drives improvements through cross-functional coordination, supports partner onboarding and certification, and ensures partners are equipped with the tools and knowledge to automate and streamline interactions.
It plays a key role in delivering partner simplicity, fostering collaboration, and tracking benefits from process automation and self-service adoption.
A bit about you
The ideal candidate should have experience in the telecommunications industry, with strong skills in business analysis, IT solutioning, technical writing, and project planning.
High-level communication and influencing abilities are essential as well as Developer experience with strong coding skills.
While the role has no direct or indirect reports and no financial accountability, it involves making decisions on IT business processes and defining industry requirements, with escalations required for approvals and release timings. TM Forum accreditations are preferred but not mandatory.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.
Where to from here?
We encourage you to apply even if you feel that you do not meet all of the above qualifications. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We encourage you to break that statistic and to apply. No one ever meets 100% of the requirements. We look forward to your application!
Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this is a permanent opportunity and applications for this role will close at midnight, Friday 12th of December 2025.