Job Expectations
Build your career and Australia’s future.
Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.
We have an exciting opportunity at nbn, as the Change Lead, reporting to Executive Manager, Strategic Planning & Prioritisation.
A bit about your role
The Change Lead is responsible for driving, coordinating, and embedding change across major programs to improve operational capability, working closely with teams. The role centres on building strong, trusted relationships with senior leaders and stakeholders, ensuring a collaborative approach to implementing new capabilities and delivering improvements.
It involves developing and executing change, communication, and enablement plans; supporting workstreams with communication materials and training; managing risks, impacts, and dependencies; and ensuring stakeholders are fully engaged and aligned throughout the program. With regular interaction at executive levels, the role plays a critical part in ensuring new capabilities are effectively deployed, adopted, and sustained across the organisation.
A bit about you
The ideal candidate brings wealth of industry experience, preferably within a matrixed organisation, along with a strong background leading large‑scale business improvement and operational transformation programs. They have a solid understanding of telecommunications technologies, the ability to analyse complex problems from multiple stakeholder perspectives, and deep expertise in ADKAR and best‑practice change methodologies. They are also skilled at influencing and communicating with senior executives, internal teams, external partners, and delivery stakeholders.
Success in this role requires strong planning and organisational capability, including experience developing enablement and change management plans within agile programs, as well as the ability to gather, prioritise, and deliver change activities across diverse groups. The role calls for strategic thinking, resilience, adaptability, conflict‑resolution skills, and confidence in navigating challenging conversations with senior leaders. The candidate should also be capable of producing high‑quality communication materials, delivering training and workshops, and assessing implementation outcomes to ensure successful adoption of change.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.